DealerRater Reviews St Louis

October 16, 2018
GP Nicholson
We have been bringing our Toyota cars to Lou Fusz in Kirkwood since 2003. Their technicians and advisors are simply terrific. This shop is very customer-oriented. The people who answer the phone are always courteous and kind. The work suggested is always an honest appraisal of need and the advisors definitely are on the customer's si


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October 15, 2018
Amy77
Not only was EVERY staff member AH-MAZING at this dealership, I specifically appreciate the attention to detail by Shane Roehmer and George Hobbs. I felt as though I was the only customer there! George made it so easy... from helping me with my test drive, to answering questions to delivery of the vehicle and showing my all the bells and whistles in my new, AWESOME Camry! Thank you Lou Fusz for being the BEST dealership I have ever worked with!!!


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October 15, 2018
Hollie Richter
Great service


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October 12, 2018
Bignel1969
Best car buying experience ever!! Kim was an absolute pleasure. And the car is kinda cool too! Lol I would definatly refer friends to them


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October 10, 2018
Newcarsmell
I purchased a 2018 Highlander SE and was blown away by how personal and knowledgeable Chuck was . He answered every question we had. I highly recommend buying at Lou Fuzs.


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October 08, 2018
appww8
I have leased three cars from Lou Fusz Toyota. All three times I have gone back to Jim "Bones" Donohue, he is always very helpful. He listened to what I wanted and was able to work with me to get me the 2018 Camry that I wanted. He was able to help me lease the Camry and was even able to come up with a price that was less than my budget. Bill McKeown was also awesome when it came to filling out all of the paper work. Bill made the process fast and easy and was able to answer all of my


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October 05, 2018
Theresa Rodriguez
Always very helpful. Great crew.


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October 04, 2018
mike.vandillen
Working with Matt and the Lou Fusz team was about as easy as it gets. Matt is a true professional. He's knowledgeable, friendly, and most of all listened to our needs in order to help us find the right vehicle. Matt is a straight shoot. No games or tricks. We will definitely be working with him in the future.


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October 03, 2018
Grocery,guy222
We have a 2008 corrola that my wife drives and loves. We have 76000 miles and the car is in good shape. Scott understands that we are going to keep this car and helps us keep it in top shape and safe for my wife to drive.


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October 01, 2018
Juan G.
I recently purchased a 2019 Toyota Avalon Limited Hybrid.... What a joy to drive! I cannot report yet on the car mileage but I do not expect any surprises. Dealing with Jim “bones” Donohue was a very pleasant experience; thank you Jim! My wife and I will certainly return as clients in the near future.


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October 01, 2018
Aaron
Had C.J. for a Service Advisor. She was friendly, professional and knowledgeable. Made me aware of what services were required at my current mileage.


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September 30, 2018
Dog lover
Mr. Hobbs was very pleasant, helpful, and knowledgeable about our car selection. I like our car &drives the way I would want to do so.


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September 30, 2018
Pete's Camry
Nate our salesperson was super helpful helping us find the best value for our trades. I needed safer car and I feel like I found it! Thanks Nate! :) Pete is also happy with his new Camry! We were able to test drive several cars before deciding and we had a lot of questions for the sales people. Nate and Jim were knowledgeable, helpful and patient with us as we made our decision! Thanks guys 😊


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September 30, 2018
maggie08
Scott is fabulous, he has been our service advisor for years, we recently lost our beloved 10 year old Sienna van, it was totaled, Scott remembered our vehicle. We replaced it with 2012 Sienna, took it to Lou Fusz, Scott made sure our new/old vehicle was checked thoroughly. We have 3 Toyotas, 1 Honda and a Mazda in our household, no other dealership does the job like Lou Fusz Toyota, our Mazda even gets serviced at Lou Fusz, Toyota, you win, and let's talk about Honda of Frontenac, it does


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September 29, 2018
TmSwyr2112
I purchased my 2017 Tacoma from Lou Fusz last March. I recently experienced my first visit to the Lou Fusz Toyota service department for my first oil change. After 20 years of spending half a morning or better waiting for routine service, I finally found a service department that values my time as much as I do! I no longer have to take a half a day of vacation time to get my oil changed! They had me in and out before I finished my first cup of coffee! Well done Derrek Thebeau and Nick Mann. You


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September 29, 2018
Luz
My first experience with Lou Fuse was pleasant and very easy to make a decision. Shane showed me options and my decision to lease a car with double the maintenance was a no brainer. I am very happy with my new car!


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September 28, 2018
Jmhanson1
We bought a 2010 Jeep Wrangler from them this past week. They helped us tremendously and worked through our every bump and headache along the way. Went out of their way to make sure we got the best deal and worked with us til the end and still after to get all issues fixed and resolved. They made it about us and making sure we were extremely happy with our purchase and were well taken care of. I would recommend anyone and everyone to go make a deal with them and next time we are looking in a few


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September 28, 2018
Ken802
I have purchased my Toyotas from Lou Fusz Toyota since 1981. This purchase experience, working with Brandon Whitehead yesterday, was one of the most enjoyable ones. Brandon knew the details of each of the seven available 4Runner models explaining less expensive alternative trims. The transaction went smoothly even with trading in two vehicles; one located at home 30 miles away, which he helped transfer to the dealership. In general, my satisfaction with Sales as well as Service at Lou Fusz Toy


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September 28, 2018
Jeremy Hanson
We bought a 2010 Jeep Wrangler from them this past week. They helped us tremendously and worked through our every bump and headache along the way. Went out of their way to make sure we got the best deal and worked with us til the end and still after to get all issues fixed and resolved. They made it about us and making sure we were e


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September 27, 2018
Cayla Boyd
I went in to buy a car that was listed for $9,000.00, I now own it for the total amount of $15,756.80. I saved up for 3 months and put down $2,000.00. So I still owe a total of $13,756.00 that includes the optional platinum warranty that I purchased for $2,900.00. Which mind you doesnt cover the full car. (The car is worth $9000


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September 25, 2018
Andrew3017
We happened upon Lou Fusz during an internet search for a new vehicle. We were searching for a Toyota Highlander Hybrid with very specific features. We sent an email about the one they had listed, and Heather Bennett replied promptly. This was just the beginning of our interaction; she went above and beyond our expectations to answer our questions, accommodate our wishes, and to smooth the purchase process. Heather followed up with a personal phone call to ensure that our new Highlander had arri


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September 25, 2018
Garthmart
Scott Gryzmala Assisstant Service Manager was great...form check in to directing me to my Prius at the end if the service. Good show!Garth Fort


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September 25, 2018
Justin Haley
Bought a car from the used lot, Jeff Strum the sales manager was amazing.


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September 25, 2018
theitalian
salesman was great and easy to deal with. internet pricing. got what i want for the right price. will deal with again and sent 3 people there looking for vehicles.


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September 24, 2018
artkoenig
I was impressed with the personable and professional demeanor of the Lou Fusz employees. They did their jobs well. The cookies were good as well.


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