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Tim was helpful in finding the deal that I was looking for and will recommend him

My experience with Mitch Bowers at Lou Fusz Toyota was a first class, top notch truck buying experience. Throughout the entire process he was knowledgeable, personable and fully transparent with weekly progress updates (I secured my vehicle before it had entered the build phase). On the day I took delivery of my personal dream truck a 2025 Toyota Tacoma TRD-Pro he made sure the process was streamlined, efficient and even went to bat for me with an issue on my trade-in. I hardly ever leave reviews but when a gentleman goes out of his way I wanted to make I sure ... Read More

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Google - Jul 12, 2025

My experience with Mitch Bowers at Lou Fusz Toyota was a first class, top notch truck buying experience. Throughout the entire process he was knowledgeable, personable and fully transparent with weekly progress updates (I secured my vehicle before it had entered the build phase). On the day I took delivery of my personal dream truck a 2025 Toyota Tacoma TRD-Pro he made sure the process was streamlined, efficient and even went to bat for me with an issue on my trade-in. I hardly ever leave reviews but when a gentleman goes out of his way I wanted to make I sure I let as many people know about my experience as possible. I would highly recommend Lou Fusz Toyota and definitely suggest that while there you ask for Mitch Bowers for a stress free, top notch vehicle buying experience.

Absolutely love this dealership. Lou Fusz Toyota is the best Toyota dealership with the absolute best service. We drive past several Toyota dealerships to go to Lou Fusz and it’s worth the trip. Bones is the best salesman we have ever had. Bones went the extra mile for us and really took time to show us the infotainment system. My children love the ice cream machine and that kept them quiet and happy while we could focus on the car and paperwork.

Mindy and service team were prompt and helpful. Parts were in stock and able to service my vehicle next day. Wonderful service. Great to have a team like this in your corner!

Lou Fusz Toyota service center is ALWAYS helpful with all my vehicle needs. Everyone is professional, friendly and knowledgeable. I get what I need taken care of and feel completely satisfied that any additional questions are answered. Highly recommend!

I posted earlier but Failed to mention Tim Walther by his full name. Again a very friendly atmosphere, Clean facility, also met a customer in the parking lot who had 600,000 miles on his Toyota van.

My sister lives near Lou Fusz and happened to stop in for a look at the car I’ve been researching for years. Aziz visited with her and showed her there Corolla hybrid with the SE package. When I saw it on Face Time, I immediately drive the two hours and bought it. From the seconds I walked in the doors, I was greeted with nothing but genuine smiles. Aziz shared in my excitement as I bought my first new car. He coordinated insurance and financing flawlessly. Everyone, even those who were not part of my transaction, was so pleasant. ... Read More

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Google - Jul 5, 2025

My sister lives near Lou Fusz and happened to stop in for a look at the car I’ve been researching for years. Aziz visited with her and showed her there Corolla hybrid with the SE package. When I saw it on Face Time, I immediately drive the two hours and bought it. From the seconds I walked in the doors, I was greeted with nothing but genuine smiles. Aziz shared in my excitement as I bought my first new car. He coordinated insurance and financing flawlessly. Everyone, even those who were not part of my transaction, was so pleasant. When I’m ready to switch to another new car, I know where I will be going. Thank you, Aziz! Thank you, Lou Fusz!

Aziz was awesome -HIGHLY recommend! I submitted quote requests to 3 local Toyota dealerships and Aziz at Lou Fusz was the ONLY 1 of the 3 to answer. This is my first car purchase post pandemic, so this was a shock to the system. Aziz not only actually answered me, BUT he always responded quickly and continued with great communication until deal was complete…and actually even since! While this seems simple, the car buying process is nothing like it used to be, so this was great service in a normal climate which equated to UNPARALELLED service post pandemic in comparison to everyone ... Read More

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Google - Jul 4, 2025

Aziz was awesome -HIGHLY recommend! I submitted quote requests to 3 local Toyota dealerships and Aziz at Lou Fusz was the ONLY 1 of the 3 to answer. This is my first car purchase post pandemic, so this was a shock to the system. Aziz not only actually answered me, BUT he always responded quickly and continued with great communication until deal was complete…and actually even since! While this seems simple, the car buying process is nothing like it used to be, so this was great service in a normal climate which equated to UNPARALELLED service post pandemic in comparison to everyone else. I strongly recommend starting your purchase with contacting Aziz at Lou Fusz, you will save yourself a GREAT DEAL of time. Thank you Aziz!

A 4.7 rating for a reason… let’s get them closer to that 5! After weeks of searching I FINALLY found this dealership! If only I could have found them sooner, I would have saved myself so much time and STRESS! I can be quite the character, and my sales rep, Buddy, handled my slightly unhinged self like he had been training his whole life for a customer just like me, haha! I very much appreciated the more “gentle” approach vs the typical pushiness and dismissive attitude I’ve encountered at some dealerships. He patiently listened to my MANY questions and kindly ... Read More

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Google - Jul 4, 2025

A 4.7 rating for a reason… let’s get them closer to that 5! After weeks of searching I FINALLY found this dealership! If only I could have found them sooner, I would have saved myself so much time and STRESS! I can be quite the character, and my sales rep, Buddy, handled my slightly unhinged self like he had been training his whole life for a customer just like me, haha! I very much appreciated the more “gentle” approach vs the typical pushiness and dismissive attitude I’ve encountered at some dealerships. He patiently listened to my MANY questions and kindly answered them. Even after I left with my new to me car, I called with questions… and not once did he, or anyone, act dismissive or like it was an inconvenience! Very up front, no hidden fees and very competitive pricing. I was coming from no car payment and had not expected to be in the market for a vehicle, so the lower the numbers the better. And Bill in the finance department definitely made that happen! In all of my excitement, I actually misplaced my paperwork and was on the verge of a complete meltdown…this is when I learned that every man in this place must have gone through their own 160-point quality assurance inspection! Haha! Thanks to those gentleman for putting out that fire! Oh…and I almost forgot to mention… this place is beautiful, clean…even the bathroom was practically gleaming and it smelled of a scent so lovely, I'm sure it was created by little scent angels! I may stop in once in a while just to say hi, grab an ice cream and take a zen moment in that bathroom! Haha! Start to finish, this was the best of my experiences during this unexpected car buy! I appreciate each one of the guys who helped me, your mothers and wives should be very proud of you!! And extra thanks to Buddy, my sales rep, you started it all and continue to be helpful…thank you (air hug)! Great job, definitely recommend!

Jim "Bones" Donohue provided a super efficient and pleasant buying experience for us! We'll definitely be coming back for our next trade-in. 10 out of 10 - would definitely recommend 💯

Had the best time working with Jim Donohue to buy my first car! He made the process easy and super enjoyable! Thank you Lou Fusz Toyota!

We received great service and attention from our sales consultant Tim Walther. He took his time with us, made sure we got exactly manager and Bill McKeown the finance manager. They work so well together as a team and make sure the entire car buying process goes as smoothly and stress-free as possible. Can’t thank them all enough!

Aziz at Lou Fusz Toyota made the entire car buying process smooth and stress-free. He’s knowledgeable, a great listener, and truly cares about his customers. Even six months after my purchase, he’s still there to answer questions and help out. He definitely deserves this 5-star review and a raise! Lou Fusz Toyota is lucky to have him.

Jim donohue is a great guy and made buying my new Toyota effortless- appreciate him very much - thought it was pretty cool that he took my picture next to my new car. Thanks for everything Jim!!

We had a great experience working with Aziz Zewki when purchasing our vehicle. Aziz is a very knowledgeable salesman and kept us informed throughout the entire process. He’s not a high-pressure salesman and let us work through which vehicle would be the right fit for us. He took time to explain all of the different features of the vehicle and answered all of our questions. He made what is usually a very stressful experience a pleasant one and we would highly recommend working with him if you’re in the market to purchase a Toyota. Thank you for your ... Read More

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Google - Jul 1, 2025

We had a great experience working with Aziz Zewki when purchasing our vehicle. Aziz is a very knowledgeable salesman and kept us informed throughout the entire process. He’s not a high-pressure salesman and let us work through which vehicle would be the right fit for us. He took time to explain all of the different features of the vehicle and answered all of our questions. He made what is usually a very stressful experience a pleasant one and we would highly recommend working with him if you’re in the market to purchase a Toyota. Thank you for your support, Aziz, and your five-star service!

Clean, comfortable showroom. Great selection of used cars. Friendly, professional, no pressure sales people. This is our favorite dealership by far, and this is the third used car we have purchased here. Omari was wonderful to work with, very helpful and upfront with everything. The whole experience from start to finish was excellent. Highly recommend.

I had my first car buying experience with Tim Walther and it was an absolute pleasure working with him. He was extremely professional, fun, and always there when we needed him. I'm so thankful to say that my first car purchase was stress free and straightforward! I'm loving my GR86, thanks Tim!

I purchased a new Camry at price much lower than MSRP using Costco auto program, since I am a Costco member. Mo Zewky was my sales consultant. He did wonderful job in replying my text messages before purchase and had things ready when I visited to purchase the Camry. It was no-haggle car buying experience.

Parts department was very helpful to get me the right parts I needed. The prices are great compared to other dealerships. I had some issues with the parts I ordered that needed to be worked out and they happened to have the right part that I needed. Made my day a lot nicer!

Thanks a bunch to Mitch and John for getting me in a Rav-4 with an affordable rate! You guys are awesome and I love the car!

amazing experience and customer support!

Yeah Lou Fusz Toyota! I have used them for years servicing my Sienna. I was ready for my next car, I knew I wanted to stay with Lou Fusz. Wonderful experience working with Aziz! From adding to the “waitlist” to purchasing my 2025 Toyota Grand Highlander Hybrid MAX! Great customer service and I’m in love with this beauty!

After interacting with a handful of dealerships, specifically shopping for a Toyota, I can truly say Lou Fusz Toyota in Kirkwood was the best! Aziz was the salesman that we worked with and he was fantastic from the moment we walked in the door. He was very knowledgeable, a great communicator and followed through on everything to make sure I was able to get the specific vehicle I was shopping for. There was no pressure, he gave great guidance and his amazing personality made the difference and he will be the person I recommend to anyone I know looking to ... Read More

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Google - Jun 22, 2025

After interacting with a handful of dealerships, specifically shopping for a Toyota, I can truly say Lou Fusz Toyota in Kirkwood was the best! Aziz was the salesman that we worked with and he was fantastic from the moment we walked in the door. He was very knowledgeable, a great communicator and followed through on everything to make sure I was able to get the specific vehicle I was shopping for. There was no pressure, he gave great guidance and his amazing personality made the difference and he will be the person I recommend to anyone I know looking to purchase a Toyota vehicle. Thank you, Aziz, for going above and beyond! I have to say, the finance side of the process was just as smooth and it’s the fastest I’ve ever been in and out of a dealership when purchasing a vehicle. See you soon when we are back to purchase another vehicle for the boys! Sincerely, Amber Faires

Couldn’t be more happy with the buying process or end result. Tim and clay were great.

Tim Walther facilitated our entire car purchase at the Lou Fuze Toyota Kirkwood location. Tim was personable, responsive, and did an outstanding job of going above and beyond in helping facilitate every detail. He even helped us set up our blue tooth phone connections and radio system. We had a great experience with all the staff at this location (Sales rep, Sales Manager, Business Manager, and service). The customer service waiting area is outstanding ( Snacks, drinks, comfortable seating, relaxing setting and very clean restrooms). We bought a used 2014 Toyota RAV4. I was not able to add the photo or would ... Read More

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Google - Jun 20, 2025

Tim Walther facilitated our entire car purchase at the Lou Fuze Toyota Kirkwood location. Tim was personable, responsive, and did an outstanding job of going above and beyond in helping facilitate every detail. He even helped us set up our blue tooth phone connections and radio system. We had a great experience with all the staff at this location (Sales rep, Sales Manager, Business Manager, and service). The customer service waiting area is outstanding ( Snacks, drinks, comfortable seating, relaxing setting and very clean restrooms). We bought a used 2014 Toyota RAV4. I was not able to add the photo or would have.

This was my first car buying experience and I'm so glad I chose Lou Fusz Toyota. Deli was great to work with and communicated so well throughout the whole process. He made sure I got exactly what I wanted with my GR86. The atmosphere was welcoming and I felt valued as a customer. John was great and explained everything in detail, and I left feeling confident in my purchase. I will definitely be coming back for my future car purchases! 🙂

I just bought this beautiful mustang mach e and Mitch was my salesman! He made the process so easy I was in and out of there in no time. If you're in the market for a vehicle I highly recommend going to Lou Fusz Toyota in Kirkwood and asking for Mitchell Bowers. Thank you Mitch for you help and communication throughout the process we love this car.

Loving My Toyota GR86 I couldn’t be happier! This car is an absolute beauty and awesome to drive!! The interior is clean and sporty, with just the right balance of comfort. Big shoutout to Mitch for making the whole process smooth and stress free! Super knowledgeable and friendly as well!! Thank you for making buying a car enjoyable!

We worked with Clay on our visit. He found the right car at the right price to work for our daughter. He listened to her wants in a car and addressed them in the product he presented. Gave realistic answer as to some option. He taught her all of the feature of the car and was helpful with the tech setup on the car. Thanks Clay great job! Daughter loves her new car!

“Bones” (Jim ) is a knowledgeable. Veteran who knows how to treat customers fairly and candidly. Easy and quick to seal the deal!.

Bones and his team was great. They worked with us through some titling issues with a trade in and talked us through our many questions. Really happy with the experience.

Just bought a new 2025 RAV4 hybrid from Lou Fusz. It’s a great car with impressive technology. Tim Walther did a fantastic job as the salesperson.

Had a great experience with Bones. Lou Fousz was great getting me the car that I wanted and making sure all of my needs are met. The process was really smooth.

Bones, aka Jim Donohue, is truly exceptional. This is the third Toyota I have gotten through him and every time he has made the process a breeze. He is kind, caring, very attentive to my individual needs, communicative, efficient and just simply wonderful. He is more like a trusted friend, than a salesman. Bill, the finance manager, is also an exceptional individual and so easy to work with. I have been buying Toyotas from Lou Fusz since 1980 and have sent many friends and family to this dealership. From the service people, who I have known and trusted for decades, to ... Read More

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Google - Jun 7, 2025

Bones, aka Jim Donohue, is truly exceptional. This is the third Toyota I have gotten through him and every time he has made the process a breeze. He is kind, caring, very attentive to my individual needs, communicative, efficient and just simply wonderful. He is more like a trusted friend, than a salesman. Bill, the finance manager, is also an exceptional individual and so easy to work with. I have been buying Toyotas from Lou Fusz since 1980 and have sent many friends and family to this dealership. From the service people, who I have known and trusted for decades, to those in sales (Bones) and finance (Bill), everyone has been excellent, the best! And, Bones just introduced me to the new service manager, Jason, who also seems wonderful, no surprise. I never thought I would have such amazing accolades for a car dealership, considering some of the horror stories you hear about. If you want an incredible experience in buying a car, go to Lou Fusz Toyota and ask for Bones. I know I will always be a loyal customer.

Tim was very helpful and answered all questions we had. Thank you for your patience!

We recently had the pleasure of working with Omari to purchase our 2025 Toyota Sienna Limited, and the experience was outstanding from start to finish. Omari was incredibly professional, patient, and knowledgeable, taking the time to explain every detail and answer all our questions without any pressure. His prompt communication and attention to our needs made the entire process smooth and stress-free. We never felt rushed, and his dedication to ensuring we were completely satisfied was truly appreciated. Because of Omari’s exceptional service, we’ll definitely be returning to him when it’s time to upgrade to a Tundra. If ... Read More

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Google - Jun 5, 2025

We recently had the pleasure of working with Omari to purchase our 2025 Toyota Sienna Limited, and the experience was outstanding from start to finish. Omari was incredibly professional, patient, and knowledgeable, taking the time to explain every detail and answer all our questions without any pressure. His prompt communication and attention to our needs made the entire process smooth and stress-free. We never felt rushed, and his dedication to ensuring we were completely satisfied was truly appreciated. Because of Omari’s exceptional service, we’ll definitely be returning to him when it’s time to upgrade to a Tundra. If you’re looking for a trustworthy, customer-focused salesperson, Omari is the one to see! Thank you, Omari—you’ve earned our loyalty!

Excellent sales and service!

We had a great experience buying our Toyota Corolla. We were very lucky to work with Mo who was very helpful. Thank you Mo for making our experience a great one. Highly recommend Lou Fusz Toyota!

I had a great experience with Jim "Bones" Donahue (sales) and Tony (mgr). I wanted a Tacoma with a manual transmission which is hard to find so I did a nation-wide search and after calling several dealerships, these guys seemed to be easy to work with. From the first phone call through driving the vehicle off the lot, everything was very professional, honest, efficient, and accurate. This vehicle was in pre-production when I first contacted Jim. He and Tony worked tirelessly to make changes to the build for me. The whole process went very smoothly with great communication ... Read More

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Google - Jun 3, 2025

I had a great experience with Jim "Bones" Donahue (sales) and Tony (mgr). I wanted a Tacoma with a manual transmission which is hard to find so I did a nation-wide search and after calling several dealerships, these guys seemed to be easy to work with. From the first phone call through driving the vehicle off the lot, everything was very professional, honest, efficient, and accurate. This vehicle was in pre-production when I first contacted Jim. He and Tony worked tirelessly to make changes to the build for me. The whole process went very smoothly with great communication as I waited for the truck to be built and delivered. All the important details were handled flawlessly. Buying a vehicle from several hundred miles away takes good coordination and these guys were pros! They took care of little details like pre coordinating the bank check and pulling a part (Tonneau Cover) from the parts dept because Jim knew they would be closed on Saturday when I picked up the truck. Jim even gave me a ratchet strap to secure the large box for my long drive home. Most people know buying a car can be stressful and frustrating. Do yourself a favor and buy your car from Lou Fusz Toyota.

I really enjoyed my truck buying experience with Nancy Schubert. She was very responsive and helpful.

Jim, I love my Hyundai Kona 2023 SEL. Thank you for your wonderful help in making this purchase as easy as could be. You were professional throughout and allowed us the space and time to decide our options I knew from the get go what I wanted. I cannot thank you enough for a fair trade in offer on my Toyota Corolla and it lessened the headache on that process. This was my third car purchase and I am very pleased with this dealership. They were very helpful through the entire process. Kudos to everyone.

Went here to look for a new car and fell in love with the ford fusion. Nancy Schubert was very helpful during the process of getting the car thank you!

Tim Walther was very attentive and helpful! He went above and beyond. We had a great experience working with him!

Tim and Tyler were really kind, knowledgeable, and helpful! I had a great experience!

We just purchased our 2025 Toyota Rav from Lou Fusz Toyota. Mitch made the whole process easy and straightforward. We are grateful to him and all the staff who walked us through this purchase. We highly recommend them!

Lou Fusz Toyota was definitely a great experience! I got the card that I wanted for a while and also was able to experience great service as well! Jim helped me out find the car that I’ve been looking for and now I’m officially on team Toyota. Definitely worth the trip to check out what Lou Fusz Toyota has to offer.

Buddy Griesedieck was helpful and knowledgeable. He let us know what was happening with our new truck and answered our questions as they came up.

I bought a new Prius from Lou Fusz and couldn’t be happier with the experience. Salesman Tim Walther was honest, direct, and was not pushy at all. I was very happy with him as a salesperson and happy with the dealership overall. I’d rate Tim and the overall experience at the dealership 5/5 stars.

I bought the 2025 Prius Limited model and I am very satisfied with my new car! Mitch was incredibly helpful throughout the whole process and promptly answered all of my questions along the way making me feel very confident in my choice. I highly recommend the Lou Fusz Toyota dealership if you're in the market for a new car.

Bought a Toyota Highlander from them. "Bones" and Tony were super helpful and friendly. The ice cream while waiting was a nice touch! Great experience!

We bought Camry XSE 2025 and MO made this a very enjoyable experience for us. He was courteous and addressed all our concerns. He was in touch with us to find the right vehicle and then did a good job to negotiate best price with the manager. Highly recommend MO at Lou Fusz Toyota.

We love our car! Working with Lou Fusz Toyota was the easiest car buying process we have ever had. We reached out after a more local dealership fell back on a verbal price agreement, and we were so happy we did. Deli was a fantastic salesman. He found a Camry in the system that we were able to modify to have exactly what we wanted and nothing extra. We were happy to wait for the perfect car to be built and never questioned the integrity of the Lou Fusz fam. Deli kept us up to date and was so easy ... Read More

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Google - May 26, 2025

We love our car! Working with Lou Fusz Toyota was the easiest car buying process we have ever had. We reached out after a more local dealership fell back on a verbal price agreement, and we were so happy we did. Deli was a fantastic salesman. He found a Camry in the system that we were able to modify to have exactly what we wanted and nothing extra. We were happy to wait for the perfect car to be built and never questioned the integrity of the Lou Fusz fam. Deli kept us up to date and was so easy to talk to. If I had to buy another vehicle today, I'd happily go right back to Deli at Lou Fusz. There just wasn't any stress to it. We really appreciate you guys!

Everyone was wonderful and helpful and I am grateful for everyone helping me find a car to meet my needs.

Mitch was very helpful in getting a 2025 rav 4 limited. With them being in high demand he kept us updated on available stock. After we settled on the one that met are needs he continued to help with the accessories that we added. Some from the dealership and some aftermarket. Would recommend mitch and Lou fusz as a salesman and a dealership.

Attentive service and a great new car! Shipping took a while and was odd but everyone was helpful and responsive. Thank you!

Bought a car. It was quick, no fuss... just how I wanted it.

My wife and I have bought or leased a half dozen Toyotas from this dealership after having been a victim of unscrupulous sales tactics at a another manufacturer's dealership where we had been loyal customers. Bill and John in finance, Marty,Mindy, and Carlton in Service, and our very attentive salesperson Nancy have always been respectful, courteous, and professional in all our interactions. If only Google would allow us them 10 stars! Oh, and by the way, we have loved every Toyota we acquired from Fusz.

On 5/22/25 I finally got the Keys to a new 4Runner that I had been trying to get since July of 2020. People reading this will know that covid and the supply of cars from the automotive industry since 2020 has been a horrible experience for everyone. Both customers and dealerships were, and still are seriously affected. The long delay for me was my desire and need to get specific features on a new 4Runner. Toyota and the dealership could not commit to and guarantee the truck I wanted. Allocation and long waits for delivery has been the hold up here for five ... Read More

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Google - May 24, 2025

On 5/22/25 I finally got the Keys to a new 4Runner that I had been trying to get since July of 2020. People reading this will know that covid and the supply of cars from the automotive industry since 2020 has been a horrible experience for everyone. Both customers and dealerships were, and still are seriously affected. The long delay for me was my desire and need to get specific features on a new 4Runner. Toyota and the dealership could not commit to and guarantee the truck I wanted. Allocation and long waits for delivery has been the hold up here for five years. Finally, this year I got on the allocation list for a 2025 TRD OFF-ROAD PREMIUM. About a month ago, my salesman for five years contacted me with the news that a 4Runner with my requirements was available. I said I will take it. On 5/22/25, I took an Uber ride to the dealership, and met my salesman who had the new truck sitting almost right beside his desk, like 10 feet away, and as soon as I walked up to his desk, he headed me the fobs and offered to let me drive it. I chose to do the paperwork, then drive. The salesman quickly started setting up my phone to work with the truck. We called a friend from the truck as a test, then we got busy on the paperwork. It was completed much faster than I expected. Memory photos were taken of the truck and me, and my salesman, Jim Donahue, then we do the official paperwork, then we go for the first drive with my salesman Jim Donahue as the passenger. We took a nice first drive. Stopped at a local parking lot, went over some of the basics of the 4-wheel drive functions, then I took Jim back to the dealership, where I dropped him off and I headed out in my Adventure Truck. The next day, after starting to use the owners manual and learn the operations, I did have to drive back to the dealership and get a tire pressure adjustment and additional help with the media system. Looks like I have a lot to learn!!! But, so far, I like it, the process has been good, and I see fun times ahead. I will give Lou Fusz and Jim Donahue a five star rating, and part of that is because Jim promised me I could keep it clean and beautiful by using the dealership carwash machine when I could come by. This was very important to me as my Honda dealership, Dave Mungenast Honda,  has provided this unlimited service for free to me for many years. I wanted the same service from Lou Fusz. Jim Donahue promised I would get the same love and care here. I do have to put in a good word for Javier, the service man who adjusted my tires and gave me additional training on the media system. He really knows this stuff and was an awesome helper. Wish I could keep him for a week or so until I learn the truck better.  I want to add this to my evaluation. I would like for the dealership people to spend more time with their customer during the sales process. More time should have been spent with me on learning the basic operation of the truck. More time should have been spent explaining the paperwork and what I had to do after the sale. If not the salesman, then an official person should have been assigned to me to go over all the basic operations of the truck, answer most all questions, and go over all the paperwork, and tell me what I needed to do in the first 30 days after the sale. I just found some of this on the outside of a folder that all my paperwork was put in before I left. I am an adult and I am an intelligent person, who will get things done, but all these things would be so much easier if the experts would handhold and lead me through a thorough experience on the basics before I set off on my own. Overall, I give the dealership and the salesman a thumbs up, and I leave suggestions for what they could do better. I expect that many of these people at the dealership do this so often that they forget that these new automobiles, with all the new features, can be challenging to people who have been driving older cars and possibly from another brand. I am 73 years old, and my mind is not as good as it use to be, but with the right kind of help and instructions,

What a great experience! Mitch was patient and not your typical “what can I do to put you in this car today” kind of salesperson. Tony, in finance, was informative and personable. Would highly recommend this dealership!

Mitch was so helpful and made the whole process easy as we purchased our 2025 Sienna. We are loving our new Toyota and will recommend this dealership to family and friends!

Worked with Mitch and had a great experiance. Found a great deal quickly and it was easy/no stress!

Had a wonderful experience at Lou Fusz with Mitch! He helped find the perfect car for us in a crazy car market. Great communication and support throughout the process!

Tim is by far the coolest salesman I’ve ever worked with, super nice and let me know what was going on every step of the way! You guys are lucky to have him!

Tim was absolutely awesome to work with! My husband & I love our new vehicles and are so impressed with how great of an experience we had, given a complex situation!

Purchasing a car for my daughter went very smoothly. Jim aka “Bones” was a patient, informative, and knowledgeable sales person. He allowed us time to test drive the car, ask questions and discuss privately how we wanted to proceed. There was no pressure. Bill was also professional and very patient as we navigated the financial process and paperwork completion. My daughter is very happy and we are pleased with our purchase of a 2025 Toyota Corolla XSE. They definitely take good care of their customers at Lou Fusz Toyota.

I highly recommend Tim Walther salesperson at Lou Fusz Toyota. Tim is very knowledgeable with all things Toyota answering all of my questions on different models and trim levels. I’m very happy with my new Tacoma. Thanks again.

Lou Fusz has been my family’s dealership/service department for many years. They always take care of us and go above and beyond. Recently, my husband and I purchased a 2025 Grand Highlander with Buddy Griesedieck's help. Buddy was very patient with me and answered all of my questions, as I like to ask a lot of questions. It can be intimidating to purchase a new vehicle nowadays, but Buddy brought back the excitement of buying a new vehicle. The whole experience from the sale to the financing was pleasant and enjoyable. I would highly recommend Lou Fusz dealership.

Great service. Easy to schedule. Friendly

Very happy with my experience at Lou Fusz Toyota and beyond happy with being able to drive off the lot, same day, in my new Corolla. Thanks to Jim for collaborating with me on my new purchase. My husband bought his Rav-4 here 2 years ago which is why we returned and I’m glad we did!

Was pleased with the wonderful service I received from Nancy Schubert at Toyota, Lou Fusz! She took the time to talk with me, answer questions, and showed me how to set up my new car. Thank you, Nancy! I appreciate the time you took with us. We love the car!!🚘

Lou Fusz is our go to place to buy a car. We always have a great experience from beginning to end. Tim was great! He kept us up to date when our car would be delivered and made the buying process easy.

Thank you Lou Fusz Toyota team and Jim Bones for your throughout support to helped me for Toyota Corolla cross Hybrid Car purchase. You are always kind and responded my follow up MSG's and call to update status and helped me t/ guided and routed to insurance team. You explained inside all car features and helped get Costco membership and dealership member pass discount for servicing. I recommend Lou Fusz for there service and support 🙏👍😊 Happy to be part of Toyota Lou Fusz Family

Amazing and easy experience! Would highly recommend!

"Bones" made buying my new (pre-owned) car easy and simple, he was honest and upfront about everything with the car and even had the rims touched up for me before I left, that where scuffed up from the previous owner. Thanks again "Bones"!

I was very specific (and naive) in my car search. I was looking for a specific car, a Grand Highlander Hybrid, and needed it in 60 days or less. Little did I know, that there were MONTHS long waiting lists to get this car! I contacted John Valenti and he was amazing to work with. He sent me a video to get to know him and was able to source and get the car I needed in less than 3 weeks. He kept me informed every step of the way, always answered all of my questions and helped expedite everything that I ... Read More

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Google - May 16, 2025

I was very specific (and naive) in my car search. I was looking for a specific car, a Grand Highlander Hybrid, and needed it in 60 days or less. Little did I know, that there were MONTHS long waiting lists to get this car! I contacted John Valenti and he was amazing to work with. He sent me a video to get to know him and was able to source and get the car I needed in less than 3 weeks. He kept me informed every step of the way, always answered all of my questions and helped expedite everything that I needed. He’s even arranged some upgrades that I wanted to have done to the car. It was a pleasure to work with him and I would not hesitate to work with him again in the future and to recommend him to anyone looking for a car. EDIT: I guess I spoke too soon. I am now nearly a month without my car because of upgrades that they claimed would only take “1-2 weeks” to do. I’ve had no communication from them and have just been told to contact another company who is doing the work.

Jim Donahue is wonderful and willing to do whatever he can to help get you where you need to be - while also being up front and honest with you. So very much appreciated during these times!

Bones did a great job. No salesman talk, just gave me a price and stuck to it.

My sales person, Delli, provided outstanding customer service from start to finish. I would highly recommend him if you are in the market for a Toyota!

Buddy Griesedieck was wonderful. Love my new Highlander!

Just purchased a beautiful Grand Highlander from Lou Fusz Toyota. The whole experience could not have been easier. Jim “Bones” Donohue was fantastic to work with. He explained how easy it would be for them to buy out my current lease, I learned a ton about leases in the process. Bones was very communicative throughout the whole process, and my vehicle was ready nearly a month ahead of schedule. I absolutely love the grand Highlander and would 100% recommend Lou Fusz to anybody looking to purchase a Toyota.

Great car buying experience! Thanks again Tim Walther for all the assistance!!

My experience at Lou Fusz was great! Buddy helped me find a car that fit all my criteria. Overall, exceptional service!

We came to buy a used car and thanks to Omari got us a brand new car instead we are glade that we worked with him he was patient knowledgeable about his products and excellent customer service we highly recommend him for our next car you should see Omari for your next vehicle thanks Lou Fusz Fusz for having a great staff.

It was vey good. Got the help I needed(which was a lot!) Bones made it almost easy!🥰

Tim was most helpful in getting us the exact RAV4 we wanted. And once delivered, was also very helpful, and patient, in getting us linked with the car and going over operation. From start to finish, couldn’t have had a better experience.

Great service! Clay was very helpful and made my first car buying experience quick and stress free! Will definitely be going back!

Tim was great. This was an amazing day at the dealership. My family loves the Rav 4 put us in at Lou Fusz of Kirkwood.

John made buying a new truck eazy. Would definitely recommend!

Tim Walther was great from start to finish! Easy to work and a believe I got more than a fair deal! I would highly recommend working with Tim and you can expect great service, attention to detail and a enjoyable buying experience!

Tim Walther was great to work with. Jimmy and him were super helpful on figuring out alol the details. Efficient with the paperwork and process. Would definitely recommend. Looking forward to my new Tacoma!

Tim Walther was great! He was pleasant, helpful, and I would recommend him to all!

Lou Fusz Toyota is great. Buddy helped me purchase my Tundra from out of town and made it a smooth process and got me out the door quickly. John and Bill in finance were super helpful in working with my bank. All in all it was a great experience.

Smooth sailing from the initial order, delivery, and paperwork. Very laid back and no pressure.

Tim was wonderful! So accommodating and helpful!

I had a great experience at Lou Fusz buying my new 4Runner. Tim Walther was extremely helpful and easy to work with.

All the employees are very respectful and knowledgeable and quick in their service. The best.

Bought a Corolla from Tim Walther, who was exceptional. We communicated about this particular car for a couple of weeks. Tim never gave me any sales pressure, he was helpful through the process and my experience overall was very good. I recommend this dealership and Tim.

My experience purchasing a 2025 Toyota 4Runner from Lou Fusz Toyota was exceptional. Omari was incredibly helpful throughout the ordering process, patiently guiding us every step of the way. He kept us updated on our vehicle's status, sent paperwork in advance to streamline the pickup process, and answered all questions with accuracy and respect. Omari's humble demeanor combined with his extensive knowledge made working with him feel like dealing with a trusted friend rather than a salesperson. The positive experience continued when finalizing our purchase with John, who handled all financial and registration documents with remarkable skill and approachability. ... Read More

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Google - May 6, 2025

My experience purchasing a 2025 Toyota 4Runner from Lou Fusz Toyota was exceptional. Omari was incredibly helpful throughout the ordering process, patiently guiding us every step of the way. He kept us updated on our vehicle's status, sent paperwork in advance to streamline the pickup process, and answered all questions with accuracy and respect. Omari's humble demeanor combined with his extensive knowledge made working with him feel like dealing with a trusted friend rather than a salesperson. The positive experience continued when finalizing our purchase with John, who handled all financial and registration documents with remarkable skill and approachability. What impressed me most about Lou Fusz Toyota was their respectful sales approach. While they did offer additional products as expected from any dealer, they presented options clearly without pressure or sales games. This honest, balanced approach left me confident that my vehicle is in good hands should any issues arise in the future. I couldn't recommend this dealership more