Overall, the service was exceptional. Greatly appreciated the valet service.
Great service, kind staff, Omari was great would love to work with him again in the future.
We had a wonderful experience here buying our new Tacoma. I had been working with Aziz for a good part of this year to get the trim, color, and extras I wanted and he always kept me up to date. When it finally came in I was still slightly dreading the experience of actually hammering out the deal and worried that I would sold a ton of add ons in a pushy way and have surprise extra fees when the final price was revealed. However, it ended up being the exact opposite and yes, we were offered add-ons and extras, ...
Best car-buying experience ever! Tim made everything so easy. I went to them after buying a lemon from a fraudulent dealership and it was so much better. I should have gone to Lou Fusz Toyota to begin with. I got a GREAT DEAL and a BETTER VEHICLE. I will go there from now on. Thanks Tim and Lou Fusz!
I had very good experience at you guys. Tim did a good job and very quick in his paperwork. I'll refer my friends to you guys. Thank you
Highly Recommend! Lou Fusz really has their stuff together! They provided me with a quality car, the price was right and financing was a breeze. The staff were very friendly and treated me right. Jim Donohue was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along the way about timing and next steps the whole process was easy and didn’t take forever. It was a pleasure working with him and I would highly recommend.
Had a great experience. First ever car purchase and I was happy with how helpful the team was. Jim Donohue was reliable and quick to respond on questions through the whole process. 10/10 would recommend using this dealership.
Tim and the team at Lou Fusz were great! Delivered on time line and expectations! Thank you!
I worked with Mo Zewki. He was awesome to work with. Mo kept me informed with status updates on my vehicles arrival. When it arrived I went to the dealership and Mo was very accommodating and welcoming. I also worked with John for the finance portion and he was also great to work with. Everyone here was fantastic!
Clean facility. Welcoming. Quick. Wish they offered coupons for some of their services though.
Clay was great to work with. He was great at communicating with us!
This was our first experience with Lou Fusz Toyota. We were impressed with every aspect of the sales and financing process. Our salesman, Jim “Bones” Donohue, listened to our needs and guided us toward the Sienna. Jim gave us the personalized care and attention we needed to make our selection. Tony Castiglioni was a pleasure to work with on the financing option. Based on our favorable experience, I would highly recommend Lou Fusz Toyota to any new car buyer.
I had a great experience working with Mitch on buying a brand new Sienna hybrid. He worked to get the car I wanted quickly and assisted in negotiating a decent deal on this sought after car. I drove away happy.
Excellent service. Tim Walther was very easy to work. Recommended
Really a great experience. Everyone was so friendly, helpful and accommodating. Service was very fast. They went above and beyond for me and I greatly appreciate it
We love our new to us Jeep Cherokee Trailhawk. Thanks John V. for getting us taken care of
I've purchased two cars in the past year here- one for my son and one for my dad. As far as I'm concerned, they're batting 1000 here. They're honest and fair and get things done. This is where we buy cars from now on. Aziz went above and beyond helping my dad find the right car. Aziz was just a good dude to work with throughout- super patient and fun to talk cars with. Even after all was said and done, he made sure my dad knew how to operate the vehicle and hook up his phone. ...
Best experience I have had with a car dealership, hands down. Aziz listened to what I was looking for and ended up finding me a great car under my budget AND got me the highest value for my trade in. I will be sending my daughter to him to buy her first car next month.
Omari is amazing!! He helped me get a brand new car with no down payment!!! I love him and Toyota staff are amazing all around.
Let me start out with our salesman Mitch AKA "SNACKS" was so helpful, knowledgeable, and down to earth guy... He made the experience an amazing one. The best car buying experience ever. Next is Bill the loan guy,he was the only loan officer there and it was busy. He didn't slack in any way. He got people in and out of his office. We were the last ones and he didn't rush at all. He was kind and explained it all to us. Let's just say they close at 8 and they stayed till the ...
Can’t recommend these guys enough. Jim “Bones” Donohue is the man. Always treats me right and no pressure. I’ve bought 7 cars from this guy because I know what to expect and he’s the best.
We bought our first car in lou fusz tayota. I was so happy with service. Omari is the best. He helped us with everything from the first day we stepped into the showroom. On the day of our purchase, omari got our car ready and cleaned. Once we've officially purchased the car, he walked us through the features insides the car and helped me sign up for the app.Overall i had the best buying experience. I would gladly work with him again in the future would highly recommend him to my friends and family
i bought my car today, Omari was the best sales executive. he helped me with everything i need. he made sure my car was clean and washed before i got it. he helped me the app. overall i had the best buying experience. thank you
Exceptionally fast and courtesy service from the Technician to the Service Advisor!
We worked with Jim Donohue and had a great experience. It was between the Grand Highlander and the Tundra. We wanted a vehicle that could tow a camper trailer and fit our family of 4 (we have 2 under 2 for reference). We ended up with our dream truck! (The tundra fits 2 rear facing car seats no problem! 💯🙌 We added a SmartCap to our truck from Truck Outfitters off Lindbergh and love it! Took it out West this summer to Garden of the Gods, Yosemite and Lake Tahoe!
Jim did a great job taking care of us and making sure that it was an easy process when buying our new Tacoma
I have been a loyal customer of Lou Fusz Toyota since 1995. They NEVER disappoint. Jim “Bones” Donohue is my go to guy. He takes excellent care of me and anyone I send to him. They are fair with their pricing and their customer service is outstanding. You don’t need to look any further than Jim Donohue at Lou Fusz Toyota.
I traded in my truck for a car. I dealt with Mitch Bowers. Of you're considering buying a Toyota, get in contact with this man. He usually always answers his phone and will work with you everyday to make the sale!
Fantastic team. Warm welcomes. Even had my car washed. Thanks much
Third car that I have purchased from Jim DONOHUE at Lou Fusz Toyota. Jim has always been pleasant and accommodating. He makes purchasing a car a breeze.
I cannot recommend Aziz highly enough. While we went another direction because of car brands, it certainly wasn't because of Aziz. He went over and above to get us the best deal, and to arrange a loaner since the car model we wanted wasn't yet available. We also thought Lou Fusz Toyota was giving us a fair price for our car. He was friendly and helpful ---without being pushy. Thank you, Aziz!!!
Top shelf car buying experience from the minute I opened the door and later drove off the lot in my new vehicle of choice. One of the “truly” transparent dealerships in the StLouis area. Salesman Mitch Bowers, and Finance Manager Bill McKeown, made it one of best car buying experiences I’ve had in the 50 years I’ve been buying cars. I highly recommend Lou Fusz Toyota.
Great experience! They charge a bit more than other dealerships around town but they make it worth it. Highly recommend.
Buying a car from Lou Fusz Toyota on Manchester was so easy! Aziz, the sales consultant, was great to work with. He answered all of my questions and explained everything each step of the way. I highly recommend!
John Valenti was our salesman and he made the purchase process easy. We appreciated his great communication and diligence to make our dreams a reality.
I worked with Deli Zewki, sales consultant, on purchasing a new Toyota Sequoia. He created the best car buying experience I’ve ever had. He was very knowledgeable, professional, authentic, trustworthy, and went above and beyond. After the transaction, he spent time with me to review all the cool technology features - which no salesperson has ever done before. I know if I had questions about the car, I could call him and he would happily help! Just a really good person who is passionate about Toyota and knows his stuff!
John Valenti helped me buy a beautiful 2017 Lincoln MKX. I am very satisfied. Great customer service.
Highly recommend Lou Fusz. Marty and the entire Service Team is 2nd to none!
The 2 “ JIM’S “ were wonderful ❣️👍🏼💙🇺🇸
I worked with Tim W at Lou Fusz Toyota. My wife and I found the perfect RAV4 hybrid for us. Tim was really helpful and friendly and worked with us until we found the exact model and trim we wanted. So excited to get our first NEW car.
5 star experience. Tim Walther was easy to work with, knowledgeable and friendly. Would absolutely recommend Lou Fusz Toyota!
My husband and I had a great experience at Lou Fusz Toyota. Our salesperson Mo went above and beyond. He was kind, professional, and attentive throughout our car buying experience. Based on my interactions with salesperson from other Toyota dealership, Mo made me feel like he was listening to my needs and made a great impression on me. The first day we visited the dealership to test drive a few cars we were interested in. The inventory was limited at the lot at the time. Mo took the time understand what I was looking for. Long story short, he found ...
Used the valet service and that was amazing service. The actual service at Lou Fusz Toyota was it’s usual experience of 5 ⭐️ quality.
My daughter and I had a wonderful experience purchasing her first new car, a Toyota Corolla Cross-Hybrid, this summer at Lou Fusz Toyota Dealership. Our salesman, Aziz, made every aspect of our experience purchasing my daughter’s first new car easy, enjoyable and positive. He answered all of our questions, and made it a point to make us both feel comfortable and happy about the sale. Thank you, Aziz, for helping us purchase my daughter’s first brand new car with a professional, yet comfortable manner. She loves her new Toyota!
Aziz was very helpful and responsive with the waitlist for a new Prius. Would definitely recommend.
Clay helped me find exactly what I was looking for at a price that fit my budget perfectly. I love my new-to-me Corolla and will definitely be coming back when we need our next car!
We had a great experience working with Aziz to buy our new 16 year old her first car. From initial inquiry phone call through driving the car off the lot, Aziz kept in constant communication and exceeded all expectations!
Travis was friendly and I was in and out without any issues.
I just had a fantastic evening at Lou Fusz Toyota on Manchester!! My father and I were looking to find a Corolla or something similar that would be a good fit for me to assist with my ailing mother. There I met Tim Walther who really made our visit a pleasure. He helped us to find something that would work for me. Turned out, the Toyota Corolla Cross was that car. Tim made the whole experience WAY easier and more enjoyable than I was expecting-he even helped me sync up my phone! It really was an exciting time for me, ...
My wife and I had a wonderful experience with Lou Fusz Toyota. We walked in this morning and were greeted by the sales rep, Tim Walther, who helped us through the entire process. Tim is very personable and worked with us to get the best deal possible — both for our new 2024 Tundra and for the trade-in of my 2007 Tacoma. I can’t recommend working with him enough. He even helped me set up all the technology in the truck before we drove it off the lot. I’d also like to shout out Tony, Bill, and John who were a ...
Everything went great! I was on the waiting list for a new vehicle and they were able to get the car in quicker than expected. Bones kept in touch with excellent communication. Purchasing process was smooth. Very happy with my new car
Bones and John were great guys to work with! They made buying my first car so easy! I will definitely be going back to see them with any purchase in the future. I will also recommend them to anyone! Thank you!
My experience was excellent. I came in for a trade value. I saw something of interest on the used lot. A few texts later and I had a used land cruiser. The Cash deal was seamless. Dealing with “bones” was easy. I’d recommend Lou fusz Toyota.
Great Service in a short time
Bought a new 4 runner here from John Valenti. John was a great dealer, extremely kind and understanding. Would highly recommend.
The service at Lou Fusz Toyota is fast, friendly and convenient!
After almost a year of trying to find the elusive truck of our dreams, Bones did it! When purchasing, Bones worked with us to find the best financing package to fit our life styles. Thank you, Bones!!
Tim Walther was amazing. honestly the best customer service I have ever experienced, honestly even the managers and loan person John were all so wonderful, They did whatever they could to get me the best deal possible. Lou Fusz Toyota in kirkwood is the best dealership hands down. If you want the best sales person please ask for Tim walther because he is amazing!!!!!!!!!!!!!!! TRUST ME BEST DEALERSHIP AND BEST SALES PERSON.
Excellent people, excellent service. Very friendly, honest knowledgeable. 10/10 would recommend people to shop there or get their vehicles serviced there.
Jim Donohue or Bones was EXCELLENT. He answered all of my questions and was very professional and thorough! He is exceptional at his job! I would recommend him to help ANYONE if they are seeking a vehicle and he doesn’t pressure you…. I had my space to make my decision ! Wonderful experience!!!
First time buying a car from a dealer. I dealt with Tim Walther and he took time to walk me through the process and never once pressured me into making any decisions. As a matter of fact, I left that day thinking maybe I could find a better deal elsewhere and quickly realized that Lou Fusz was in fact the best deal I could find on the Toyota C-HR I wanted. When I returned days later Tim was more than happy to help me and even came in on his day off so that I wouldn't have to change ...
Such a convenient service. On time, efficient, courteous, friendly, and free. Awesome service!
My son's truck broke down two week ago, and we had been searching the dealerships looking to buy my son a used car. Then we came across Lou Fusz Toyota. And the sales consultant John Valenti, my son had messaged him about a certain car, and he promptly replied. We showed an hour later, met John Valenti, and then took the car for a test drive. It was an wonderful experience! Our sales consultant, John Valento, skillfully guided us through the entire process. Finally a few hours later, the car had a full valet we signed the papers, and ...
We had a wonderful experience at Lou Fusz Toyota! Jim Bones Donohue took great care of us. He helped us find the right fit for our family. The finance guy, John was amazing, too! We will definitely return in the future.
Bought a Toyota Corolla Cross Hybrid from Lou Fusz
Had a great purchase experience with Clay Dugger and the Lou Fusz team. Communication was excellent. Thanks Clay!
Simple and painless process.. Omari helped get me exactly what I was looking for despite there not being a lot of them on the lot.. So excited for this purchase and thankful for it being as smooth as it went! Weekends are busy but if you know what you want going in that speeds it up! John in financing was also a pleasure despite having to deal with some technical difficulties. Will definitely be coming here for all my future car needs!
Went in and found this gem on the lot! Deli was great; John in finance was fair and efficient as well.
Excellent service, kaizen!
Have had a couple of services and a major repair here. Very good experiences all around.
I’m sold on Lou Fusz. Toyotas are high quality and so is the team my wife and I dealt with. Tim honed right in on what we were looking for and I don’t think we have ever worked with a more decent and attentive sales person. He definitely went above and beyond. It was a busy day, but we were always attended to. Even John, the financing guy was great to deal with. Efficient and well organized. We couldn’t be more pleased with our experience.
Bones was honest and straightforward on our Camry purchase. I’ll be back soon for a new truck. Great experience! And great to work with.
Just purchased a LandCruiser from Lou Fusz..."Bones" in particular...EVERYTHING went very smoothly and professionally!
I haven't bought a car in almost 10 years And even then I bought it from a friend of ours Who I had bought Multiple cars from in the past so I was very nervous About going to a car dealership again. But Bones was amazing. I was even starting to get a headache from the music that they were playing and without missing a beat he asked somebody to turn the music down and they did. He wasn't pushy and he was very helpful and truly helped to ease my anxiety in the car buying process. Thank you
“Bones” is the man! He took care of me. Great car, fair deal. Highly recommended!
Great customer service and quick.
Great purchase experience from this dealership. I highly recommend them.
Super easy, no pressure car buying experience. Everything from financing to vehicle features was well explained and questions answered by my sales agent Jim. He was great to work with. I would certainly return here the next time I need a new car!
What a great experience purchasing a Toyota Highlander at Lou Fusz Toyota from Jim Donohue! Phenomenal service & wonderful salesman!
My sales rep, Mitch was professional and helpful. No pressure. Took extra time to send me videos of the cars I was interested in. That is why I went to Lou Fucz
Nancy is a wonderful woman to work with; she made my buying experience seamless. I appreciated her professionalism and timeliness. Thank you for all of your help, Nancy! You’re the bomb!🔥
We are in love with our new Sienna! Thanks to Jim “Bones” Donohue for great customer service, answering a billion questions, and making the process easy.
Thanks Jim
Jim “Bones” Donohue made buying a new vehicle so easy. Jim helped us every step of the way with no pressure. This is the second vehicle we bought from Jim and we have confidently sent friends and family to buy vehicles from him. Thank you Jim
Picked up my vehicle today. The process went smoothly. John V was very helpful and patient when I was looking for vehicles, stayed in touch and when picking up the vehicle helped me set it up. He was very patient and answered all my questions. My whole experience was wonderful. Other staff were friendly and helpful as well.
Quick fix by John V 💯🔥
Awesome experience as always! Thank you
Identified two important systems that need service. I want to keep this 2014 Prius for another 10 years.
Tim was great!!! I came in trying to find a car for my husband , we kept up through text and letting me see what SUV's fit my husband taste. He was very knowledgeable and when I was in Las Vegas on my way home, I got a text , we went straight from the airport to the dealership and we bought our Toyota.... thanks Tim you did an amazing job❤️❤️