Staff
Sales
Jim Donohue
Sales Consultant
Nancy Schubert
Sales Consultant
Joe Gustafson
Used Sales and Purchases
Rick Summerfield
Sales Consultant
Alex Abramson
Sales Consultant
Michael Carroll
Sales Consultant
Tony Castiglioni
Sales Consultant
Jeremy Danziger
Sales Consultant
Tyler Hillyer
Sales Consultant
Ryan Pacatte
Sales Consultant
Buddy Griesedieck
Sales Consultant
Johnny Huynh
Sales Consultant
Omari Wahidulla
Sales
Blake Perrin Hebert
Sales
Finance
Bill McKeown
Finance Manager
Donny Nolting
Finance Manager
John Sanchez
Finance Manager
Kim Coffman
Secondary Finance Manager
Management
Shane Roemer
New Car Sales Manager
Nathan Pitchford
General Manager
Chelsea Ciuffa
New Car Sales Manager
Chuck Church
General Sales Manager
James Conaway
Pre-Owned Sales Manager
Service
Warren Hamilton
Service Writer
Travis Finder
Service Advisor
Brian Eads
Service Advisor
Christian Bleeker
Service Helper/Technician
Sam Downs
Porter
Collision Center
Steve Sage
Appraiser
Jeff Venetis
Body Shop Manager
Sandy Dodson
Office Manager
Administration
Karla Chapman
Office Manager
Penny Rusk
Regional Office Manager
Rebecca Ruzicka
Office
Jim Donohue
Sales Consultant
May 09, 2021
We had an amazing experience with James Donohue. He was...
We had an amazing experience with James Donohue. He was great with our two little kids that were acting crazy. We had a no-hassle seamless process. We love our new Sequoia! Thank you so much.
May 08, 2021
Bones was awesome. Fast and super easy process. None of...
Bones was awesome. Fast and super easy process. None of that pesky salesmanship. Iāve already told several people where to go for great service. Very happy with my Camry!
May 02, 2021
Most relaxing car buying experience yet! Jim Donohue was...
Most relaxing car buying experience yet! Jim Donohue was great to work with. Look forward to buying our next vehicle from Lou Fusz. Thank you.
May 01, 2021
Jim Donohue is an excellent salesman and he did...
Jim Donohue is an excellent salesman and he did everything possible to make my car purchase satisfactory. I would recommend him highly to anyone who wants to buy a new verhicle.
Apr 30, 2021
Lou Fusz Toyota treated my fairly and honestly,...
Lou Fusz Toyota treated my fairly and honestly, especially my salesperson Jim Donohue and Finance person Bill Mckeown. The dealership was also very clean and took precautions against Covid.
Bill McKeown
Finance Manager
May 10, 2021
Traveled over 5 hours away from St. Louis to potentially...
Traveled over 5 hours away from St. Louis to potentially purchase my car from Lou Fusz Toyota dealing with Alex Abramson and Jimmy Conaway. Both did an excellent job! Alex Abramson was great to work with made it a hassle free experience and negotiating was great putting me into the car I came to buy. He went above and beyond to make sure everything went smoothly and the process was completely great! I would travel from Tennessee again just to buy from these guys again! Thanks!!
May 09, 2021
We had an amazing experience with James Donohue. He was...
We had an amazing experience with James Donohue. He was great with our two little kids that were acting crazy. We had a no-hassle seamless process. We love our new Sequoia! Thank you so much.
May 08, 2021
After initial contact with Johnny, we agreed on the...
After initial contact with Johnny, we agreed on the parameters of a deal. Wife and I drove 10.5 hours from Baton Rouge, LA to St. Louis to trade in existing vehicle and purchase the new vehicle. Honest, upfront and friendly service made this a great buying experience (especially for us out-of-towners).
May 07, 2021
Would I buy a used car from Omari Wahidulla? YES! I did,...
Would I buy a used car from Omari Wahidulla? YES! I did, and would not hesitate to do so again. He is patient, professional and extremely knowledgeable. He understands the questions and issues most customers have and was always available (by phone or text) to answer them. I strongly recommend him and the Lou Fusz dealership.
Apr 30, 2021
Lou Fusz Toyota treated my fairly and honestly,...
Lou Fusz Toyota treated my fairly and honestly, especially my salesperson Jim Donohue and Finance person Bill Mckeown. The dealership was also very clean and took precautions against Covid.
Shane Roemer
New Car Sales Manager
Apr 17, 2021
Had a great experience. Tony was fantastic at describing...
Had a great experience. Tony was fantastic at describing everything in detail and was very professional. Transaction went very quickly and didnāt have any troubles at all.
Apr 02, 2021
Mike Carroll was outstanding....easy to work with, found...
Mike Carroll was outstanding....easy to work with, found the perfect vehicle, great pricing, absolutely 0 hassle deal...would definitely purchase from Mike and Lou Fusz Toyota again....
Apr 01, 2021
Everyone at Lou Fusz was great to work with. Jeremy made...
Everyone at Lou Fusz was great to work with. Jeremy made buying a car easy and painless. I would recommend this team to anyone in the market for a new vehicle.
Mar 30, 2021
Blake Perrin-Hebert and the entire team was great to work...
Blake Perrin-Hebert and the entire team was great to work with. I had been researching and looking online for a while now. I came into test drive the Corolla Hybrid and my experience with Blake is really what sealed the deal. He was super knowledgeable and easy to work with. He provided a clear and concise breakdown and most importantly, I felt at ease throughout the entire process from test drive to signing. I love my new Corolla.
Feb 23, 2021
Thank you Lou Fusz. Mike Carroll is the best. Just...
Thank you Lou Fusz. Mike Carroll is the best. Just bought 12th car from Fusz network! Always awesomeness when I go to a Lou Fusz venue. Toyota did great!
Donny Nolting
Finance Manager
May 08, 2021
Bones was awesome. Fast and super easy process. None of...
Bones was awesome. Fast and super easy process. None of that pesky salesmanship. Iāve already told several people where to go for great service. Very happy with my Camry!
May 03, 2021
When locating the car or our choice, it turned out it...
When locating the car or our choice, it turned out it wasn't there; only a demo matched the vehicle we scheduled for a test drive. After we looked over and test drove a different vehicle, the sales person arranged for us to purchase the demo with a discount.
May 02, 2021
Most relaxing car buying experience yet! Jim Donohue was...
Most relaxing car buying experience yet! Jim Donohue was great to work with. Look forward to buying our next vehicle from Lou Fusz. Thank you.
May 02, 2021
A very quick and no-stress experience working with...
A very quick and no-stress experience working with Jeremy. Appreciated the ease with which he handled the whole process, and the extra much needed information
Apr 24, 2021
Nancy was attentive and really got me a great deal. She...
Nancy was attentive and really got me a great deal. She found the perfect car for me finance as well as pricewise. Outstanding! She went out of her way to also let me know of some additional features in my care. I have found all points of contact with this dealership to be first rate! The response to my initial email to the Nancy got lost in my spam and when I called Alex Abramson got me connectived to Nancy. He was also very profession and they more than made up for the lost email by helping me navigate my second lease. I can't imagine going anywhere else.
Nancy Schubert
Sales Consultant
May 03, 2021
When locating the car or our choice, it turned out it...
When locating the car or our choice, it turned out it wasn't there; only a demo matched the vehicle we scheduled for a test drive. After we looked over and test drove a different vehicle, the sales person arranged for us to purchase the demo with a discount.
May 02, 2021
This the second new vehicle my wife and I have bought...
This the second new vehicle my wife and I have bought from Nancy Schubert at Lou Fusz in the last 4 years. The professionalism and no pressure service is extraordinary! We would recommend Nancy every time!
Apr 24, 2021
Nancy was attentive and really got me a great deal. She...
Nancy was attentive and really got me a great deal. She found the perfect car for me finance as well as pricewise. Outstanding! She went out of her way to also let me know of some additional features in my care. I have found all points of contact with this dealership to be first rate! The response to my initial email to the Nancy got lost in my spam and when I called Alex Abramson got me connectived to Nancy. He was also very profession and they more than made up for the lost email by helping me navigate my second lease. I can't imagine going anywhere else.
Apr 24, 2021
This is the second car we've leased from Lou Fusz, and...
This is the second car we've leased from Lou Fusz, and the experience continues to be first rate. No problems from start to finish.
Apr 19, 2021
Our 3rd vehicle purchase here and Nancy Schubert made it...
Our 3rd vehicle purchase here and Nancy Schubert made it our most fun, thanks to her knowledge, patience, & attention to detail, & to my Mat obsession!
John Sanchez
Finance Manager
May 02, 2021
Joe Gustafson was fantastic, as well as the rest of the...
Joe Gustafson was fantastic, as well as the rest of the staff at Lou Fusz. Joe sent a personalized video as to me as soon as I sent an inquiry in and he explained al the details about the vehicle and was able to answer all my questions. Easiest car buying experience.
May 02, 2021
Joe helped us out so much at Lou Fusz Toyota. We came in...
Joe helped us out so much at Lou Fusz Toyota. We came in looking at a down-grade from our current vehicle and he matched us up with a great fit and never applied pressure to our decision. Thank you Joe!
Apr 29, 2021
A great experience with a great purchase at Lou Fusz...
A great experience with a great purchase at Lou Fusz Toyota. Mike Carroll went the extra mile to help us find and purchase a great vehicle. We a super pleased with the personal attention we received. A shout out to Alex Abramson for his assistance and great customer care while we were working with Mike. My wife and I highly recommend giving Mike Carroll and the Lou Fusz organization an opportunity to make your next buying experience enjoyable and rewarding.
Apr 27, 2021
This was my first experience working with Lou Fusz...
This was my first experience working with Lou Fusz Toyota. I had seen a car online that I really liked and checked out its availability. Joe Gustafson, at the dealership, shot back a 360* video and description of the car, inside and out, which he shot in the rain. We made an appointment for Monday, and from the beginning, working with Joe was a wonderfully easy experience. No hurry, no pressure, and I felt at ease through the whole process. John Sanchez, the finance manager, continued to make this one of the easiest and best car-buying experiences I have had--and I've had a lot. Thanks to Joe and John, I was able to drive away in the used car I've wanted for years.
Apr 15, 2021
Take a whiffCause Rick Summerfield is the $#!+ @ Lou...
Take a whiff Cause Rick Summerfield is the $#!+ @ Lou Fusz Toyota! He is so cool, calm, collected & so down to earth. Never pressured or was pushy as some other dealers & dealerships can be. John Sanchez, the financing man with the plan, was so sweet & patient with my ridiculous questions. Want to thank the amazing sales consultant, Chuck Hestand, over at Lou Fusz Mazda for the great & selfless suggestion to go to Lou Fusz Toyota. This crew really made me feel right at home. If anyone knows me, cars are not my forte, but these gents educated me in automotive knowledge that had me well prepared to make a big purchase. It took the stress out of buying a vehicle. Love my Highlander!!!!!
Nathan Pitchford
General Manager
Apr 03, 2021
Listen too what I had too say and got me what I needed.....
Listen too what I had too say and got me what I needed.. Nathan went above and beyond to get me what I needed. Thank you too everyone
Apr 02, 2021
Mike Carroll was outstanding....easy to work with, found...
Mike Carroll was outstanding....easy to work with, found the perfect vehicle, great pricing, absolutely 0 hassle deal...would definitely purchase from Mike and Lou Fusz Toyota again....
Jan 23, 2021
I will never buy another make from another dealership....
I will never buy another make from another dealership. Lou Fusz Toyota has the BEST customer service skills, sales people, service reps, and managers. If you are in the market for a new vehicle and want the best brand with the most pleasant buying experience the I have three words for you; Lou Fusz Toyota.
Jan 13, 2021
Rich was great to work with! Very knowledgeable on his...
Rich was great to work with! Very knowledgeable on his vehicles and other vehicles previously recommended to purchase. I would recommend buying a vehicle from him to anyone.
Jan 09, 2021
I just had a wonderfully quick and simple 21 Tundra...
I just had a wonderfully quick and simple 21 Tundra purchase with Nancy from Lou Fusz Toyota. This was my 2nd purchase with Nancy and sheās the best!
Joe Gustafson
Used Sales and Purchases
May 02, 2021
Joe Gustafson was fantastic, as well as the rest of the...
Joe Gustafson was fantastic, as well as the rest of the staff at Lou Fusz. Joe sent a personalized video as to me as soon as I sent an inquiry in and he explained al the details about the vehicle and was able to answer all my questions. Easiest car buying experience.
May 02, 2021
Joe helped us out so much at Lou Fusz Toyota. We came in...
Joe helped us out so much at Lou Fusz Toyota. We came in looking at a down-grade from our current vehicle and he matched us up with a great fit and never applied pressure to our decision. Thank you Joe!
Apr 29, 2021
Very nice dealership. Excellent customer service. I would...
Very nice dealership. Excellent customer service. I would recommend to a friend. Joe is great! He was very helpful and knowledgeable. Look forward to going back in the future.
Apr 27, 2021
This was my first experience working with Lou Fusz...
This was my first experience working with Lou Fusz Toyota. I had seen a car online that I really liked and checked out its availability. Joe Gustafson, at the dealership, shot back a 360* video and description of the car, inside and out, which he shot in the rain. We made an appointment for Monday, and from the beginning, working with Joe was a wonderfully easy experience. No hurry, no pressure, and I felt at ease through the whole process. John Sanchez, the finance manager, continued to make this one of the easiest and best car-buying experiences I have had--and I've had a lot. Thanks to Joe and John, I was able to drive away in the used car I've wanted for years.
Apr 19, 2021
Joe Gustafson was very helpful during the whole car...
Joe Gustafson was very helpful during the whole car buying process and created a pressure free environment for me to look at cars and never feel forced or rushed into buying one. I would highly recommend Joe to anyone who is looking to buy a new car.
Chelsea Ciuffa
New Car Sales Manager
Apr 17, 2021
Had a great experience. Tony was fantastic at describing...
Had a great experience. Tony was fantastic at describing everything in detail and was very professional. Transaction went very quickly and didnāt have any troubles at all.
Jan 23, 2021
I will never buy another make from another dealership....
I will never buy another make from another dealership. Lou Fusz Toyota has the BEST customer service skills, sales people, service reps, and managers. If you are in the market for a new vehicle and want the best brand with the most pleasant buying experience the I have three words for you; Lou Fusz Toyota.
Jan 22, 2021
Jim Donohue and the sales team at Lou Fusz. Toyota went...
Jim Donohue and the sales team at Lou Fusz. Toyota went above and beyond to make our experience exceptional. We thought we were going to have to order a vehicle because we were picky. Instead the sales manager had the exact one we wanted 2 days later. The process from Sales to finance was flawless! Thanks again!
Jan 20, 2021
Working with the team at Lou Fusz Toyota was top notch...
Working with the team at Lou Fusz Toyota was top notch all the way. I got a great price on my Tundra and a better value on my trade than other dealers could offer. Even after taking ownership of the vehicle and noticing a blemish on the bumper my worries were quickly eliminated and they are stepping up to fix it for me. Everyone was great to work with. Thanks again Tyler Hillyer you made things easy from start to finish and I was able to complete the transaction on my lunch break no games played!!! I will definitely refer friends and family in the future! The sales managers were great too! Thanks Chelsea and Shane for finding the truck and making everything so easy!!!
Nov 26, 2020
Ryan Pacatte was a great salesman. With no pressure, he...
Ryan Pacatte was a great salesman. With no pressure, he very knowledgeably answered my many questions about my new car. Also the process to find the exact car I wanted was quickly handled. The car was delivered, detailed, and beautiful in just a day. I am very pleased with Lou Fusz.
Chuck Church
General Sales Manager
Apr 08, 2021
Great dealership very professional and friendly. They...
Great dealership very professional and friendly. They know their cars. Great experience. They showed concern for me and tried very hard to meet all my needs.
Apr 02, 2021
Mike Carroll was outstanding....easy to work with, found...
Mike Carroll was outstanding....easy to work with, found the perfect vehicle, great pricing, absolutely 0 hassle deal...would definitely purchase from Mike and Lou Fusz Toyota again....
Mar 13, 2021
Just bought my fourth consecutive car at Lou Fusz. They...
Just bought my fourth consecutive car at Lou Fusz. They are the best. They make it so easy and you don't have to play any games. After I test drove they sent me an email. I told them exactly what was on my "must list" they located a few choices and sent me the cost breakdown. When I came back there was no bait and switch and they stuck to the numbers they had quoted (no hidden costs at all - zero). James Donohue and Chuck Church were fantastic to work with and Tony Castiglioni ran me through all the new tech features in the car like a seasoned pro - really new his stuff and could answer any question I threw at him.! All three of them couldn't have been more patient, honest and pleasant to work with. Kuddos to Lou Fusz - I will be back again.
Jan 23, 2021
I will never buy another make from another dealership....
I will never buy another make from another dealership. Lou Fusz Toyota has the BEST customer service skills, sales people, service reps, and managers. If you are in the market for a new vehicle and want the best brand with the most pleasant buying experience the I have three words for you; Lou Fusz Toyota.
Jan 22, 2021
Jim Donohue and the sales team at Lou Fusz. Toyota went...
Jim Donohue and the sales team at Lou Fusz. Toyota went above and beyond to make our experience exceptional. We thought we were going to have to order a vehicle because we were picky. Instead the sales manager had the exact one we wanted 2 days later. The process from Sales to finance was flawless! Thanks again!
Rick Summerfield
Sales Consultant
Apr 15, 2021
Take a whiffCause Rick Summerfield is the $#!+ @ Lou...
Take a whiff Cause Rick Summerfield is the $#!+ @ Lou Fusz Toyota! He is so cool, calm, collected & so down to earth. Never pressured or was pushy as some other dealers & dealerships can be. John Sanchez, the financing man with the plan, was so sweet & patient with my ridiculous questions. Want to thank the amazing sales consultant, Chuck Hestand, over at Lou Fusz Mazda for the great & selfless suggestion to go to Lou Fusz Toyota. This crew really made me feel right at home. If anyone knows me, cars are not my forte, but these gents educated me in automotive knowledge that had me well prepared to make a big purchase. It took the stress out of buying a vehicle. Love my Highlander!!!!!
Apr 13, 2021
Rick Summerfield is Outstanding and goes above beyond...
Rick Summerfield is Outstanding and goes above beyond with each and every step of the way! Rickā s positive attitude and over 30 years of experience, knowledge is awesome! I will recommend Rick to every person I speak with because a person like Rick is the most valuable asset to a dealership! Iām astonished on how smooth and efficient with each step and throughout the entire process Rick was there ready for any questions and or concerns. Rick is a superstar!!!! Thank you Rick! Everyone should have a Rick at their dealership!
Apr 02, 2021
Rick summerfield was really helpful and made things super...
Rick summerfield was really helpful and made things super easy! He was transparent with all of the vehicle details and history, and made sure I got both a good deal and a good car. Thank you!
Mar 05, 2021
The best car buying experience of my life. Rick was a...
The best car buying experience of my life. Rick was a great help with the purchasing of my new-to-me vehicle! Will definitely be back for our future cars āŗļø
Mar 02, 2021
I recently read about a 2017 Camry online and submitted...
I recently read about a 2017 Camry online and submitted an inquiry about it. Rick responded as was very helpful throughout the entire process, answering all of my questions
Alex Abramson
Sales Consultant
May 10, 2021
Traveled over 5 hours away from St. Louis to potentially...
Traveled over 5 hours away from St. Louis to potentially purchase my car from Lou Fusz Toyota dealing with Alex Abramson and Jimmy Conaway. Both did an excellent job! Alex Abramson was great to work with made it a hassle free experience and negotiating was great putting me into the car I came to buy. He went above and beyond to make sure everything went smoothly and the process was completely great! I would travel from Tennessee again just to buy from these guys again! Thanks!!
Apr 29, 2021
A great experience with a great purchase at Lou Fusz...
A great experience with a great purchase at Lou Fusz Toyota. Mike Carroll went the extra mile to help us find and purchase a great vehicle. We a super pleased with the personal attention we received. A shout out to Alex Abramson for his assistance and great customer care while we were working with Mike. My wife and I highly recommend giving Mike Carroll and the Lou Fusz organization an opportunity to make your next buying experience enjoyable and rewarding.
Apr 24, 2021
Nancy was attentive and really got me a great deal. She...
Nancy was attentive and really got me a great deal. She found the perfect car for me finance as well as pricewise. Outstanding! She went out of her way to also let me know of some additional features in my care. I have found all points of contact with this dealership to be first rate! The response to my initial email to the Nancy got lost in my spam and when I called Alex Abramson got me connectived to Nancy. He was also very profession and they more than made up for the lost email by helping me navigate my second lease. I can't imagine going anywhere else.
Apr 23, 2021
Alex did a great job assisting me in my purchase of a...
Alex did a great job assisting me in my purchase of a 2020 Nissan. He wasnāt one of those pushy sales man and made the process enjoyable and wanted to make sure I received the car I wanted. Will definitely do business with yāall in the future.
Apr 20, 2021
Alex Abramson did a great job and really got me a good...
Alex Abramson did a great job and really got me a good deal!! He was friendly and professional and got me in the Camry I wanted...thanks again!!
Michael Carroll
Sales Consultant
May 09, 2021
I work for a non-profit behavioral health treatment...
I work for a non-profit behavioral health treatment provider and have a particular client diagnosed with Autism Spectrum Disorder who loves trucks and cars. I brougt my client to this dealership to peruse the selection of vehicles and Mike was so kind in letting us start the car so my client could hear and feel the engine from the passenger seat! Mike went above and beyond with his service in telling us about the vehicle specifications and allowing us to start it up. It made my client's day, and mine as well. I have worked in the customer service industry for 8 years and never experienced such generosity and kindness before. When I need a new vehicle for myself, I will definitely be contacting Mike to help set me up as a result of this experience.
May 09, 2021
Mike Carroll at Lou Fusz Toyota was a consummate...
Mike Carroll at Lou Fusz Toyota was a consummate professional, Mike helped me identify just the car I wanted! We have purchased two vehicles now from Lou Fusz Toyota!
May 05, 2021
Great customer service and experience! Michael Carroll...
Great customer service and experience! Michael Carroll was fantastic. Please look for Mike and say "hello" anytime you visit Lou Fusz Toyota. He is Great!
Apr 29, 2021
A great experience with a great purchase at Lou Fusz...
A great experience with a great purchase at Lou Fusz Toyota. Mike Carroll went the extra mile to help us find and purchase a great vehicle. We a super pleased with the personal attention we received. A shout out to Alex Abramson for his assistance and great customer care while we were working with Mike. My wife and I highly recommend giving Mike Carroll and the Lou Fusz organization an opportunity to make your next buying experience enjoyable and rewarding.
Apr 18, 2021
Lou Fusz Toyota made sure my car was up and ready, they...
Lou Fusz Toyota made sure my car was up and ready, they made sure I had no problems, they also gave me advice and ideas to make the car more suitable for me. Great dealership, great people. Mike Carrol is an awesome person, and Iād love to do business with him again. Heās extremely welcoming, and professional. He made the process simple for me as well as my father. Kim Coffman was also very professional and helpful.
Warren Hamilton
Service Writer
Apr 28, 2021
Service advisor, Warren Hamilton, was easy to work with...
Service advisor, Warren Hamilton, was easy to work with and very helpful. He ensured that even my questions not related to the specific service were answered or addressed.
Dec 04, 2020
Had another great experience with the Fusz family! Roger,...
Had another great experience with the Fusz family! Roger, thank you for assisting me through the entire purchase experience! I will be back next time I need another vehicle!
Nov 08, 2020
This is our 4th car we have bought from Jim. He has been...
This is our 4th car we have bought from Jim. He has been knowledgeable and helpful for each purchase! That is why we have come back several times.
Nov 02, 2020
I've purchased 4 cars from this dealer since 1986. I have...
I've purchased 4 cars from this dealer since 1986. I have had solid quality support from both their sales and service departments over the years. Jim Donohue assisted with my recent SUV purchase was a pleasure to work with. Warren Hamilton and the service department team have done a great job supporting my family since 1986. This dealer has a great team and quality processes.
Jul 09, 2020
Land Cruisers
I just bought my fourth Land Cruiser. Every four or five years I trade in the old with over 200,000 miles for a new. When it comes to Service, my go to guys are Scott Gryzmala or Warren Hamilton. When it comes to purchasing a new Land Cruiser, its only Jim Donahue. All three are friendly and honest.
Tony Castiglioni
Sales Consultant
May 14, 2021
I really enjoyed my new-car-buying experience with Shane...
I really enjoyed my new-car-buying experience with Shane Roemer and Tony Castiglioni of Lou Fusz Toyota. Inventory is currently tight and I was anxious to replace our old car quickly. Mission accomplished, but more importantly was the fact that they sincerely wanted my wife and me to be 100% satisfied with the process at Lou Fusz. We were. I'm confident great service after the sale is sure to follow!
May 03, 2021
I appreciate the great service Tony gave during my new...
I appreciate the great service Tony gave during my new car purchase. He was very professional. Though everything went fast, the process was smooth. I have always liked the experience with Lou Fus.
Apr 22, 2021
Tony called me and informed me of the suv available that...
Tony called me and informed me of the suv available that I really wanted and I appreciate that. I was about to make a purchase that I really didnāt want
Apr 17, 2021
Had a great experience. Tony was fantastic at describing...
Had a great experience. Tony was fantastic at describing everything in detail and was very professional. Transaction went very quickly and didnāt have any troubles at all.
Apr 08, 2021
Great dealership very professional and friendly. They...
Great dealership very professional and friendly. They know their cars. Great experience. They showed concern for me and tried very hard to meet all my needs.
Jeremy Danziger
Sales Consultant
May 04, 2021
Jeremy was wonderful to deal with. We communicated back...
Jeremy was wonderful to deal with. We communicated back and forth beforehand which was great considering we live 2 hours away. I wanted to make sure I was getting what I wanted for the price I wanted and Jeremy did just that! He helped me way out all my options. Jeremy was also very knowledgeable about the vehicles. He knew what every button and feature did without hesitation. I will definitely tell everyone about my positive experience! Jeremy helped our family get the perfect vehicle!!
May 02, 2021
A very quick and no-stress experience working with...
A very quick and no-stress experience working with Jeremy. Appreciated the ease with which he handled the whole process, and the extra much needed information
Apr 28, 2021
JEREMY DANZIGER helped me tremendously with the purchase...
JEREMY DANZIGER helped me tremendously with the purchase of a hybrid Corolla. Thank you Jeremy. I was hesitant to buy but heās a person who cares to take the time.
Apr 09, 2021
Jeremy and Ryan were great in navigating me through the...
Jeremy and Ryan were great in navigating me through the purchase process. Ryan programmed the apple play app on the vehicle and picked me up after dropping off my rental vehicle. Great service!
Apr 09, 2021
After a stressful week of dealing with insurance...
After a stressful week of dealing with insurance companies from my vehicle being totaled, I scheduled an appointment with Jeremy Danziger(aka Mr.JD) to check out a new Rav4. Upon arrival the car was ready for me to test drive and even though I arrived 15 mins before close, Jeremy was patient and kind and held the car for me to come back the following day. Upon arrival the next day we had all.the paperwork, going over all the functionality of the vehicle and financing done in an hour and a half! The customer service was exceptional, no need for haggling because they gave the best deal right out of the gate ( another way of showing how much they respect the value of people's time in this busy world). I drove away in what is a very reliable beautiful detaiped ride with a full tank of gas. The customer service i received from Jeremy and Bill the finance guy was top notch. They have both world for Lou Fusz for years and know they're stuff! If you are looking for a smooth sailing car buying experience with some great people, look know further, these are your people.
Kim Coffman
Secondary Finance Manager
Apr 18, 2021
Lou Fusz Toyota made sure my car was up and ready, they...
Lou Fusz Toyota made sure my car was up and ready, they made sure I had no problems, they also gave me advice and ideas to make the car more suitable for me. Great dealership, great people. Mike Carrol is an awesome person, and Iād love to do business with him again. Heās extremely welcoming, and professional. He made the process simple for me as well as my father. Kim Coffman was also very professional and helpful.
Apr 04, 2021
I had a very pleasant experience when buying my...
I had a very pleasant experience when buying my car.There was no pressure and Joe Gustovson was very nice,helpful and knowledgeable. We will be back when we need our next car.
Mar 24, 2021
Great business and communication. Kim was amazing to work...
Great business and communication. Kim was amazing to work with and made the time in office as minimal as possible! I will be back and will recommend to all.
Mar 22, 2021
Nancy Schubert was great to deal with on our new...
Nancy Schubert was great to deal with on our new car!! She can really multi task when she gets busy!! Was a pleasure and really like the car...👍🏻
Mar 18, 2021
My experience with buying a car was so easy and not as...
My experience with buying a car was so easy and not as stressful as I thought it was going to be. Buddy made it super easy and was super helpful. I got the car I came in for. Just thank you to the whole crew!
Tyler Hillyer
Sales Consultant
May 11, 2021
Excellent to work with and Tyler Hillyer was great!...
Excellent to work with and Tyler Hillyer was great! Highly recommended. He followed up on all my questions and was responsive to every call and email. As this was a long distance sale, I really appreciated that!
Apr 29, 2021
My wife and I traded in our Rav 4 recently for a Toyota...
My wife and I traded in our Rav 4 recently for a Toyota Venza Hybrid. We are very happy with the way our new car drives and with the service we got. Thanks!
Apr 19, 2021
We just bought two car from Tyler Hillyer. First my my...
We just bought two car from Tyler Hillyer. First my my wife then myself 3 weeks later. We found Tyler very knowledgeable about the car and let us go at are own pace. As cars are hard to get with computer chips harder to get and smaller supplies and we are very happy with are new vehicles. Larry and Sandi Russe
Apr 02, 2021
Just bought a new car - Tyler Hillyer was fantastic -...
Just bought a new car - Tyler Hillyer was fantastic - THE BEST. He took his time with us, no high-pressure tactics like other car dealers.
Mar 27, 2021
Tyler was great; perfect mix of info and persuasion! My...
Tyler was great; perfect mix of info and persuasion! My son, who drove off in an 86, especially appreciated that Tyler was a "car guy"
James Conaway
Pre-Owned Sales Manager
May 10, 2021
Traveled over 5 hours away from St. Louis to potentially...
Traveled over 5 hours away from St. Louis to potentially purchase my car from Lou Fusz Toyota dealing with Alex Abramson and Jimmy Conaway. Both did an excellent job! Alex Abramson was great to work with made it a hassle free experience and negotiating was great putting me into the car I came to buy. He went above and beyond to make sure everything went smoothly and the process was completely great! I would travel from Tennessee again just to buy from these guys again! Thanks!!
Apr 19, 2021
The salesman Omari was great to work with. His laid back...
The salesman Omari was great to work with. His laid back style made it a pleasant buying experience. Bought a used Jeep in excellent condition. The deal has top quality used cars.
Mar 17, 2021
As usual seamless and painless transaction. Thank you Joe...
As usual seamless and painless transaction. Thank you Joe Gustafson. You explain each page and answer all of our questions in language we understand. John was easy to work the finance and got a better rate for us. This is the 4th vehicle in the last 18 months Jimmy found for us. 2 rentals and 2 purchases. Why go anywhere else.
Jan 23, 2021
I will never buy another make from another dealership....
I will never buy another make from another dealership. Lou Fusz Toyota has the BEST customer service skills, sales people, service reps, and managers. If you are in the market for a new vehicle and want the best brand with the most pleasant buying experience the I have three words for you; Lou Fusz Toyota.
Jan 13, 2021
Rich was great to work with! Very knowledgeable on his...
Rich was great to work with! Very knowledgeable on his vehicles and other vehicles previously recommended to purchase. I would recommend buying a vehicle from him to anyone.
Steve Sage
Appraiser
Mar 13, 2021
Steve was very helpful, upfront and honest, traits which...
Steve was very helpful, upfront and honest, traits which could not be used to describe the "Shelt." insurance agent. High quality service & work. Great work Steve!
Mar 11, 2021
They did great great work, car looked like new when I got...
They did great great work, car looked like new when I got it back. Friendly staff and very easy to work with. Overall a great experience and highly recommended.
Mar 11, 2021
Dealership greeted me very well. Work done was...
Dealership greeted me very well. Work done was excellent. Steve Sage in the body shop did a great job with the work done and the vehicle was returned in immaculate shape.
Feb 21, 2021
I had minor collision work done on my 2017 Prius. They...
I had minor collision work done on my 2017 Prius. They did a great job and my car was returned cleaner than brand new! Friendly office staff too. I felt seen as a person, not just a customer.
Jan 09, 2021
I just had a wonderfully quick and simple 21 Tundra...
I just had a wonderfully quick and simple 21 Tundra purchase with Nancy from Lou Fusz Toyota. This was my 2nd purchase with Nancy and sheās the best!
Ryan Pacatte
Sales Consultant
May 12, 2021
"Ryan was excellent in helping us find our "new" car. He...
"Ryan was excellent in helping us find our "new" car. He was patient and full of information. We both appreciated the fact that he was not pushy and we felt he was upfront with us each step of the way. Thank you so much for helping us find the best fit for us for our budget and our needs."
Apr 30, 2021
Shopped all over & finally found a dealership who had...
Shopped all over & finally found a dealership who had what I wanted. Ryan Pacatte at Lou Fusz Toyota, helped me get my new Venza Hybrid. He answered all my questions & concerns on hybrids. No pressure sales pitch, just a professional sales person. I like that & recommend this dealership & Ryan to anyone looking for their next purchase.
Apr 29, 2021
We looked online and found the car we wanted. Ryan...
We looked online and found the car we wanted. Ryan Pacatte was the lucky winner to handle our account and request. He is very personable and up-front with honesty and helped us close the deal. Thanks Ryan
Apr 27, 2021
Very pleasant and easy buying experience. No high...
Very pleasant and easy buying experience. No high pressure sales and Ryan was able to answer all of my questions and gave me honest and upfront answers.
Apr 27, 2021
This dealership was clean and friendly, especially Ryan...
This dealership was clean and friendly, especially Ryan Pacatte who helped us buy our first new cars in over 10 years. We had a good experience.
Jeff Venetis
Body Shop Manager
Mar 22, 2021
The staff members i talked with were very Kind,...
The staff members i talked with were very Kind, Personable, and Knowledgeable. They were answered any and all questions I asked about our Highlander we had taken to them. The Body Shop and other personnel all seemed to have done a great job, our vehicle looks great.
Mar 30, 2020
Very satisfied with the service provided
I had a very good experience at Lou Fusz Toyota collision center. Nicely body repair is done on my Highlander and it looks like a new car. I would recommend this service shop for body repairs.
Jan 02, 2020
Mike Carroll was awesome. Took care of everything, very...
Mike Carroll was awesome. Took care of everything, very profesional and friendly. Lou fuzz was a good dealership to work with. Fair and not pushy.
Oct 01, 2019
The Blue truck, that was the Blues truck
I was looking for a blue Tundra I could never find on the lot, and Jim Donohue found it and had it at the dealership for me to look at, and he went the extra mile to get us a good deal and extras, and is continuing to work for us after the sale. Thanks to the whole team, so far this has been an easy purchase, looking forward to the finished product after some adjustments.
Jul 23, 2019
Body repair of vehicle
Lou Fusz did a wonderful job of repairing the bumper of my vehicle after I was rear-ended. The staff was friendly. My husband and I have any body repair or service completed only at this dealership.
Buddy Griesedieck
Sales Consultant
Apr 20, 2021
Buddy was very helpful I highly recommend anyone to go to...
Buddy was very helpful I highly recommend anyone to go to him he will get the job done! Thanks again Buddy I will recommend more people for sure
Apr 10, 2021
Buddy was awesome to work with. No pressure, no gimmicks,...
Buddy was awesome to work with. No pressure, no gimmicks, just honest feedback and answers to my questions. Came from out of state and couldnāt be more happy to have worked with Buddy. Ask for him, you wonāt be disappointed.
Apr 09, 2021
Great dealership. Buddy was very professional and helped...
Great dealership. Buddy was very professional and helped us with all question and to get the vehicle we wanted. Would come back to buy a vehicle here again.
Apr 03, 2021
Listen too what I had too say and got me what I needed.....
Listen too what I had too say and got me what I needed.. Nathan went above and beyond to get me what I needed. Thank you too everyone
Mar 29, 2021
Buddy was great. Buddy was not "pushy" or "trying to make...
Buddy was great. Buddy was not "pushy" or "trying to make the sale" he simply showed us the Van and answered all our questions then let us make the decision. He worked with us on the price and made sure we were happy. They set the van up so it would sale itself Price, Presentation, Great Overall Experiences. Thanks Buddy.
Travis Finder
Service Advisor
Apr 01, 2021
Jim āBonesā Donohue provided a pleasant experience as my...
Jim āBonesā Donohue provided a pleasant experience as my sales consultant. Donny Nolting was great as finance manager. Travis Finder handled my service Overall, I would recommend Lou Fusz Toyota
Dec 04, 2020
Had another great experience with the Fusz family! Roger,...
Had another great experience with the Fusz family! Roger, thank you for assisting me through the entire purchase experience! I will be back next time I need another vehicle!
Aug 10, 2020
Rude. Everyone else there is super nice and understanding...
Rude. Everyone else there is super nice and understanding but travis is the rudest i have met avoid at all cost. If you have an issue and explain it to him he will laugh in your face since he thinks toyota cant make a mistake.
Jul 18, 2019
Outstanding customer service demonstrated during my visit.
Travis Finder, Service Advisor was extremely professional and courteous during my visit to the Service Department. He answered my questions and made my visit enjoyable. My car was serviced, washed, and vacuumed all within less than 2 hours. Excellent Service! Great Team (Service Advisor and Cashier)!
Jul 10, 2019
Best buying experience I have ever had.
Mark Kleve and Jeff Strum went out of their way to make our buying experience easy, pleasant, and without any pressure. They were responsive to our problem and made our purchase very simple. Travis in the service department was also very pleasant to deal with.
Johnny Huynh
Sales Consultant
May 08, 2021
After initial contact with Johnny, we agreed on the...
After initial contact with Johnny, we agreed on the parameters of a deal. Wife and I drove 10.5 hours from Baton Rouge, LA to St. Louis to trade in existing vehicle and purchase the new vehicle. Honest, upfront and friendly service made this a great buying experience (especially for us out-of-towners).
May 04, 2021
Overall a good experience. Quick in and out for buying a...
Overall a good experience. Quick in and out for buying a vehicle. Johnny Huynh was the best!! He was very polite, knowledgeable and keep the process moving. He even came in on his day off.
May 02, 2021
Johnny Huynh made the job of getting a new car very easy...
Johnny Huynh made the job of getting a new car very easy for my wife and I. Much easier than our past experiences with buying new vehicles. He outlined the services offered by the dealership for new car owners. Reviewing the maintenance schedule for the new car was also helpful. The most helpful part was his hands on instruction in operating the audio devices and other operating features of the car. This is helpful for those of us who are not so tech wise.
Apr 14, 2021
I am very satisfied with the whole experience of buying...
I am very satisfied with the whole experience of buying the car that I was interested in. I really like my new Toyota Camry. Johnny Huynh at every step was respectful, patient, and explained every step of the sale. We were not pressured and it made everything pretty easy. I would definitely refer this dealership if someone was looking for a Toyota. We know that if we have questions about the car after the sale that we have someone who will help us answer any questions we will have.
Apr 01, 2021
Johnny Huynh was excellent in every aspect of customer...
Johnny Huynh was excellent in every aspect of customer service. He made our experience easy and comfortable throughout the entire process. What my wife and I really appreciated is the manner in which he approached a sale--thoughtful and courteous, which made it very easy for us to want to buy a car from him. This is my 4th Camry purchase and he sets the standard in how a sales person should approach a sale.
Sandy Dodson
Office Manager
Mar 11, 2021
Dealership greeted me very well. Work done was...
Dealership greeted me very well. Work done was excellent. Steve Sage in the body shop did a great job with the work done and the vehicle was returned in immaculate shape.
Mar 30, 2020
Very satisfied with the service provided
I had a very good experience at Lou Fusz Toyota collision center. Nicely body repair is done on my Highlander and it looks like a new car. I would recommend this service shop for body repairs.
Aug 29, 2019
Alex doing a wonderful job .
Best dealership Ever , Love this place and will be back in future. Thank you for all you did for us. It was so pleasurable, not like other dealerships. Me and my brother want to thank our salesman Alex Abramson and the finance , Alex Abramson for all ur wonderful help and outstanding customer service.. people like you make buying a vehicle totally enjoyable. We absolutely love our Two New RVA4 Adventure.
May 11, 2019
Great auto body service
Fantastic service when they fixed the damage on my car from an accident. And the car looks great! Incredible job cleaning the car after the work they did. So much cleaner than when I brought it in, whIch has never happened before! Very nice to get in a clean car when I picked it up!
Dec 30, 2018
Most Unfriendly Receptionist I have ever met
My first impression from the receptionist (Sandy Dodson) was almost enough to make me leave. She was so unfriendly, acting as if i was a bother to her, disrupting her day. Fortunately, Steve Sage came out and his attitude turned the tables. The second interaction I had with Sandy was equally as bad, still she was so rude and bothered. Fortunately, Jeff the manager stepped out, he was just as nice as Steve and once again, the tables had been turned around. My third interaction with Sandy was on the phone, she was equally as rude and bothered with my call and questions, actually to the point I finally barked back at her. I am 56 years old, bought a lot of cars, been to a lot of body shops, never have I met someone so rude. In fact, in all my other purchasing or service related experiences, I have never been treated so poorly. Perhaps she was having a bad Friday (11/21/18), bad Wednesday (11/26/18), bad Friday (11/28/18); but, that's a week string of bad days.... She probably has some skills; but, should be moved to a "back office support role" so your clients or potential clients don't have to put up with her attitude.
Omari Wahidulla
Sales
May 07, 2021
Would I buy a used car from Omari Wahidulla? YES! I did,...
Would I buy a used car from Omari Wahidulla? YES! I did, and would not hesitate to do so again. He is patient, professional and extremely knowledgeable. He understands the questions and issues most customers have and was always available (by phone or text) to answer them. I strongly recommend him and the Lou Fusz dealership.
May 03, 2021
Omari is a great sales personwith good personality and up...
Omari is a great sales personwith good personality and up front person nice humble guy very helpful has good experiencein car business they are all good people
Apr 30, 2021
Amazing experience. Very friendly, straight-forward...
Amazing experience. Very friendly, straight-forward staff. From Omari and Bob in sales to John in finance. It was just an overall pleasant experience for us.
Apr 19, 2021
The salesman Omari was great to work with. His laid back...
The salesman Omari was great to work with. His laid back style made it a pleasant buying experience. Bought a used Jeep in excellent condition. The deal has top quality used cars.
Apr 15, 2021
Omari was very knowledgeable, helpful, and professional...
Omari was very knowledgeable, helpful, and professional for the purchase of my 2018 Corolla. Lou Fusz is very fortunate to have Omari on staff. Any veterans out there looking for a vehicle should stop by and talk to him.
Brian Eads
Service Advisor
Dec 04, 2020
Had another great experience with the Fusz family! Roger,...
Had another great experience with the Fusz family! Roger, thank you for assisting me through the entire purchase experience! I will be back next time I need another vehicle!
Nov 10, 2020
Lou fusz is on top of there program. Worked with several...
Lou fusz is on top of there program. Worked with several others and sales to service really stand out . They understand you have the internet and know what cost what so no one needs to test the others knowledge . Or maybe they prefer to be honorable ?
Jul 23, 2019
Comfortable car buying experience
Jim was extremely friendly and helpful throughout the entire process of purchasing my 2019 Toyota RAV4 Hybrid. He took the time to introduce me to Brian and Shane, answered any questions I had, and even showed me how all of the touchscreen features worked and other dashboard components before I left with my new vehicle. Donny was also very courteous and easy to work with in financing my purchase. I would recommend Lou Fusz Toyota to anyone looking to purchase a new vehicle!
May 14, 2019
2019 Tacoma Off Road and Rav 4 purchase.
The dealership provides a great buying experience and the service department runs flawlessly. I have purchased 2 trucks and 1 SUV from Jim. He makes the hole process painless. No pressure and easy to work with. I highly recommend Jim and this dealership.
May 08, 2019
Trust
Steve Gage is very personable and trustworthy. He ordered what I needed right away and installation only took about 20 minutes. Everyone in the service department was great.
Karla Chapman
Office Manager
Apr 19, 2018
Had new engine put in due to oil consumption
Scott Gryzmala was very helpful in solving my problem. He kept in touch with me to let me know what progress was being made. I appreciate his expertise and helpfulness.
Mar 28, 2018
Windshield Replacement
When I had an issue, the Customer Relations Manager was very helpful with setting up a time, as well as, making sure I was happy with my experience. The service center was timely, respectful, and gave me everything I needed to continue working during the process.
Dec 17, 2017
Quick, efficient, friendly
This was my second visit for scheduled maintenance for my truck. Both visits had me in and out in under an hour. The staff is friendly, and the waiting area is large, open, and comfortable. Vacuuming the interior and running it through the car wash is always a nice touch.
Dec 13, 2017
Service dept DAMAGED MY VEHICLE!
Brought in my vehicle due to factory recall on sliding doors. Car was returned with DEEP scratches on the driver's door and the sliding doors they were supposed to be fixing. "Customer service" has refused to fix the scratches! DON'T GO TO LOU FUSZ UNLESS YOU WANT A DAMAGED VEHICLE!
Blake Perrin Hebert
Sales
Mar 30, 2021
Blake Perrin-Hebert and the entire team was great to work...
Blake Perrin-Hebert and the entire team was great to work with. I had been researching and looking online for a while now. I came into test drive the Corolla Hybrid and my experience with Blake is really what sealed the deal. He was super knowledgeable and easy to work with. He provided a clear and concise breakdown and most importantly, I felt at ease throughout the entire process from test drive to signing. I love my new Corolla.
Penny Rusk
Regional Office Manager
Apr 08, 2021
Great dealership very professional and friendly. They...
Great dealership very professional and friendly. They know their cars. Great experience. They showed concern for me and tried very hard to meet all my needs.
